Heather Schippnick
Allentown,PA
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to working hard, eager to learn more about skills, and to advance professionally. Holds quality and teamwork in high esteem. My future goal is to become a long-term dental assistant in a dental team setting.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Older Toddler Lead
Miss Doreen's Playmation
Boyertown , PA
11.2020 - Current
- Implemented hands-on, play-based strategies for experiential learning.
- Integrated technology into lesson plans.
- Developed and implemented daily lesson plans that promote physical, mental, and social development.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Met with parents and guardians to discuss children's progress and areas requiring improvement.
- Modified teaching strategies and techniques to meet the individual needs of children with diverse learning styles.
- Provided support with potty training and other daily living skills such as tooth brushing and hand washing routines.
- Taught children foundational skills in colors, shapes and letters.
- Prepared educational materials and resources that support curriculum objectives.
- Engaged with children on individual basis to build positive, trusting relationships.
- Adapted teaching methods to suit different learning abilities and styles within the classroom.
Externship
Dr. Michael E. Kun
Whitehall And Brandywine , PA
04.2025 - 04.2025
- 4-handed chairside assisting.
- Patient reception and dismissal.
- Infection control.
- X-ray exposure and processing.
- Mixing filling and impression materials.
- Charting.
Externship
St. Luke's OMS
Allentown , PA
04.2025 - 04.2025
- Infection control.
- Broke down and set up equipment and sanitized various dental tools.
- Shadowed during dental procedures.
- Observed how to take X-rays.
- Patient reception and dismissal.
Externship
Children's Dental Health Clinic
Allentown, PA
04.2025 - 04.2025
- Infection control.
- Broke down and set up equipment and sanitized various dental tools.
- Shadowed during dental procedures.
- Observed how to take X-rays.
- Patient reception and dismissal.
Externship
Valley Oral Surgery
Allentown, PA
04.2025 - 04.2025
- Shadowed during dental surgical procedures.
- I observed the sanitization process of instruments.
- Observed patient reception and dismissal.
Deli Manager
Weis Markets Inc
Fogelsville , PA
10.2019 - 11.2020
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ordered necessary deli supplies to maintain stock levels.
- Trained new employees on proper food handling techniques and safety regulations.
- Assisted in developing marketing strategies that would increase sales in the deli department.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
- Completed regular inventories of food and material stocks.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Provided guidance and mentorship to team members on how best to serve customers' needs.
- Observed food safety and sanitation protocols to reduce germ spread.
- Collaborated with other departments within the store to ensure smooth operations.
- Oversaw food preparation, production and presentation according to quality standards.
- Created promotional displays to attract customers to the deli section.
- Ensured cleanliness and sanitation of deli area, equipment, and supplies.
- Developed weekly schedules for deli staff to ensure adequate coverage during peak hours.
- Established policies and procedures for the safe storage and rotation of food products.
- Enforced company policies and procedures while maintaining a positive work environment.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Delegated work to staff, setting priorities and goals.
Assistant Deli Manager
Weis Markets
Fogelsville , PA
06.2016 - 10.2019
- Resolved problems or concerns to satisfaction of involved parties.
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Resolved customer complaints in a professional manner while keeping management informed of any issues or concerns.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Oversaw food preparation, production and presentation according to quality standards.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Ensured that all food items were properly labeled according to local health department regulations.
- Delegated work to staff, setting priorities and goals.
- Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
- Completed regular inventories of food and material stocks.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
Sales Associate/Desk Assistant
Weis Markets
Kutztown , PA
04.2015 - 06.2016
- Greeted customers and provided exceptional customer service.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered store and merchandise questions and led customers to wanted items.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Collected payments and provided accurate change.
- Answered customer inquiries regarding product features, pricing, and availability.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Handled returns and exchanges according to company policies.
Assistant Lead Teacher
For Kids Sake Childcare
King Of Prussia, PA
09.2013 - 04.2015
- Assisted teachers with lesson preparation and curriculum implementation.
- Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
- Encouraged positive social interactions among children while also teaching appropriate behaviors when conflicts arise.
- Implemented hands-on, play-based strategies for experiential learning.
- Monitored the development of each child, providing feedback to parents as needed.
- Supervised children in classroom and playground settings, ensuring their safety and well-being.
- Read stories to children and taught painting, drawing, and crafts.
- Sparked creativity and imagination by helping children discover new things each day.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Guided children in developing essential life skills, such as independence and problem-solving.
Education
Dental Assisting Certificate - Dental Assisting
Lehigh Valley School of Dental Assisting
Whitehall, PA04-2025
High School Diploma -
Pineland's Regional High School
Little Egg Harbor, NJ06-2011
Skills
- Strong communication skills
- Professionalism
- Problem-solving abilities
- Adaptability and flexibility
- Continuous improvement mindset
- Teamwork and collaboration
- CPR certified
Certification
- CPR certified.
- Working towards x-ray certificate.
Timeline
Externship
Dr. Michael E. Kun
04.2025 - 04.2025
Externship
St. Luke's OMS
04.2025 - 04.2025
Externship
Children's Dental Health Clinic
04.2025 - 04.2025
Externship
Valley Oral Surgery
04.2025 - 04.2025
Older Toddler Lead
Miss Doreen's Playmation
11.2020 - Current
Deli Manager
Weis Markets Inc
10.2019 - 11.2020
Assistant Deli Manager
Weis Markets
06.2016 - 10.2019
Sales Associate/Desk Assistant
Weis Markets
04.2015 - 06.2016
Assistant Lead Teacher
For Kids Sake Childcare
09.2013 - 04.2015
Dental Assisting Certificate - Dental Assisting
Lehigh Valley School of Dental Assisting
High School Diploma -
Pineland's Regional High School
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