Heather Schultz
North Central Health Care Center
Birnamwood,WI
Summary
Dedicated nursing professional with over 18 years of experience in direct patient care and interdisciplinary collaboration. Proven ability to lead nursing teams in implementing best practices for infection control and improving patient safety protocols.
16
Years nursing
2
Years CNA
Work History
Registered Nurse
17 Years 10 Months- Administered medications and monitored patient responses to ensure safe and effective care.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on disease management, health promotion, and preventive care strategies.
- Evaluated patient health status through assessments, vital signs monitoring, and diagnostic testing interpretation.
- Led nursing staff in best practices for infection control, enhancing patient safety protocols across the facility.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Waitress
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu knowledge and service protocols.
- Adapted quickly to changing customer needs and requests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
Laborer
3 Months- Operated machinery to support production processes efficiently.
- Assisted in maintaining cleanliness and organization of work areas.
- Loaded and unloaded materials, ensuring timely processing for production lines.
- Followed safety protocols to maintain a hazard-free environment.
Education
Associate of Science - Nursing
Skills
Medication and IV administration
Medication administration
Direct patient care
Patient assessments
Documentation and charting
Patient assessment
Patient education and counseling
Patient and family advocacy
Infection control measures
Compassion and empathy
Care planning
Patient management
Licensed RN
Taking vitals
Nursing staff leadership
Tracheostomy care
Lab result interpretation
Team coordination
EMR systems
Proper catheter insertion/removal
Complex Problem-solving
Chart updating
Vaccine administration
Diabetes management
Staff supervision
Data collection
Administering immunizations
Hospice and palliative care
Long-term care
Geriatric nursing
Oxygen saturation standards
Removing sutures
Managing deadlines
MatrixCare use
Accomplishments
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Collaborated with the implementation of our EMR system and continue to create new forms and train new staff on how to utilize the system
Timeline
Registered Nurse
North Central Health Care Center
09.2008 - Current
Laborer
Wausau Paper
05.2006 - 08.2006
Waitress
Chet and Emils
2004 - 06.2008
Northcentral Technical College
Associate of Science from Nursing