Heather Scott
Westminster,CO
Summary
A collaborative leader with dedication to partnering with coworkers to promote an empowering work culture. I'm highly motivated and eager to learn and implement skills that will help me to succeed and maintain the company's reputation. Being empathetic with people is of extreme importance, while committing myself to upholding the highest ethical standards and maintaining customer trust.
Overview
12
12
years of professional experience
1
1
Certification
Work History
In-patient Phlebotomy
UC-Health
Aurora, CO
11.2023 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
- Ensured compliance with federal regulations governing laboratory procedures.
- Assisted in the training of new phlebotomists.
- Transported specimens following established protocol for temperature and light.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Property Manager
Boswell Farm
Davis City, IA
05.2020 - 09.2023
- Inspected properties regularly to identify deficiencies and schedule repairs
- Handled resident complaints and expedited maintenance requests
- Exercised direct supervision over property staff
- Operated front end loader to move dirt and different base materials
- Loaded and offloaded rocks, debris and other materials from heavy equipment
- Followed safety regulations while operating equipment to achieve safe conduct
- Operated digging and transporting equipment to efficiently fulfill project requirements
- Kept equipment fueled and ready for immediate use to support scheduling demands
- Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements
- Identified hazardous materials on job sites and took action to mitigate and enhance safety
- Inspected and replaced worn vehicle parts to maintain safety and longevity
- Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
Private Swim Instructor/Senior Aquatics Trainer
Swim Otters Swim & Fitness School
Wheat Ridge, CO
02.2015 - 03.2020
- Monitored class participants for appropriate techniques to prevent injuries
- Coached and encouraged participants during exercises and routines
- Taught special needs children from, deaf, blind, high and low functioning Aspergers, Down Syndrome and CP
- Explained and taught proper use of weights, exercise bands and other fitness equipment
- Observed participants during classes, watching for issues and incorrect techniques
- Performed safety drills and audits with monthly meetings and training
- Helped recruit, hire and train department employees
- Settled disputes or helped solve other customer concerns.
Aquatics Coordinator
Denver University
Denver, CO
04.2014 - 06.2016
- I was in charge of the Learn-to-Swim Program, making sure the website was accurate in regard to the teaching program
- Schedule Instructors, fill in when employees were sick, charge each individual swimmers accounts monthly
- Performed safety drills and audits with monthly meetings and training
- Integrated member-service and engagement strategies to expand program enrollment and participation
- Evaluated delivery and effectiveness of staff to maintain quality aquatic programs
- Helped recruit, hire and train department employees
- Sought out opportunities to improve service levels and corrected problems
- Settled disputes or helped solve other customer concerns
- Supervised material acquisition, setup and teardown for periodic and special events
- Guided patrons to exits or provided instructions in emergency situations.
Private Swim Instructor/ Assisted Coach
Colorado Clown Fish Swim School
Littleton, CO
08.2013 - 07.2014
- Advised participants on proper attire and appropriate shoes for class
- Set up equipment and weights for use by class participants
- Demonstrated proper breathing techniques and meditation exercises
- Explained and demonstrated fitness and conditioning techniques and movements
- Treated minor injuries and administered first aid
- Ran drills and fitness circuits to improve athletes' coordination and skills
- Aided in developing athletes at varying levels from beginner to elite
- Observed health and safety guidelines and protocols during practice sessions and game to help players avoid injuries.
Swim Instructor
Safe Splash Swim School
Parker, CO
12.2012 - 01.2013
- Encouraged students to build confidence in and out of water by making swimming fun
- Instructed participants in proper stroke techniques to encourage self-reliant swimming
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions
- Assessed swimming skill levels for each student and placed accordingly depending on results
- Created strategies to help meet needs of mentally and physically challenged swimmers
- Recognized danger and reacted calmly to mitigate risk
- Inspected pool for cleanliness before lessons and reported unsanitary conditions
- Handled student situations using logic and mediation skills
- Used training and medical supplies to examine injured people and administer first aid.
Education
Phlebotomy -
Phlebotomy Training Specialist
09.2023
Emergency Medical Technology -
Denver Paramedic School
12.2019
High School Diploma -
Broomfield High School
08.2008
Skills
- Forthcoming
- Compliance Requirements
- Creative Thinking
- Explaining Instructions
- Stroke Techniques
- Curriculum Implementation
- Group and Individual Instruction
- Competitive Swim Instruction
- Adaptability and Dependability
- Verbal and Written Communication
- Motivational Leadership
Certification
- Basic Life Support, 02/21/2025
- American Heart Association/ Adult, Child and Infant, Pediatric CPR/AED & First Aid, 10/01/2025
- American Red Cross/ First Aid, AED & CPR (Adult, Child & Infant), 08/21/2024
- Blood Born Pathogens, 11/16/2023
- Foundation of Coaching 201, 2022
- Foundation of Coaching 101, 2015
Timeline
In-patient Phlebotomy
UC-Health
11.2023 - Current
Property Manager
Boswell Farm
05.2020 - 09.2023
Private Swim Instructor/Senior Aquatics Trainer
Swim Otters Swim & Fitness School
02.2015 - 03.2020
Aquatics Coordinator
Denver University
04.2014 - 06.2016
Private Swim Instructor/ Assisted Coach
Colorado Clown Fish Swim School
08.2013 - 07.2014
Swim Instructor
Safe Splash Swim School
12.2012 - 01.2013
Phlebotomy -
Phlebotomy Training Specialist
Emergency Medical Technology -
Denver Paramedic School
High School Diploma -
Broomfield High School
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