Summary
Overview
Work History
Education
Skills
Timeline
Generic

HEATHER SHUNK

Millerstown,PA

Summary

Vital member of medical care team meeting patients' needs and exceeding care expectations. Offer expertise in obtaining specimens for lab and taking vital signs. Excellent customer service and communication skills. Develop rapport with patients and put patients at ease during procedures.

Overview

11
11
years of professional experience

Work History

Human Resources Assistant

Stonebridge Nursing Home
01.2025 - Current
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Organized new employee orientation schedules for new hires.

CNA

Stonebridge Nursing Home
07.2022 - 01.2025
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Medical Assistant

Loysville Family Practice Center
08.2021 - 07.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Patient Care Technician

Holy Spirit Hospital
01.2014 - 06.2021
  • I worked as an aide. For the last 5 years I also worked as a secretary on the 7th floor and watched the telemetry monitors.
  • Maintained patients' hygiene by assisting with baths and toileting.
  • Kept up with patient room cleaning requirements and checked in with patients to monitor vital signs.
  • Transferred all kinds of patients, including those with IV, traction, cardiac pumps, and oxygen tanks.
  • Collected and documented the patient's vital signs, including temperature, blood pressure and respiration rate.

Education

Associate of Arts - Healthcare Administration

University of Phoenix
Phoenix, Ar
06.2016

GED - undefined

Ouachita high school
Benton, Ak
05.2012

Skills

  • Specimen collection
  • Vital signs monitoring
  • Patient observation
  • Patient hygiene management
  • Medical equipment operation
  • Mobility assistance
  • Problem resolution
  • Patient transport
  • Clean rooms
  • Customer service
  • Customer relations
  • Administrative skills
  • Payroll processing
  • Maintaining files
  • Employee relations
  • Human resources support
  • Onboarding coordination
  • Employee onboarding
  • Payroll administration
  • Background checks
  • HR policies
  • New hire orientation

Timeline

Human Resources Assistant

Stonebridge Nursing Home
01.2025 - Current

CNA

Stonebridge Nursing Home
07.2022 - 01.2025

Medical Assistant

Loysville Family Practice Center
08.2021 - 07.2022

Patient Care Technician

Holy Spirit Hospital
01.2014 - 06.2021

Associate of Arts - Healthcare Administration

University of Phoenix

GED - undefined

Ouachita high school

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