Heather Sisson
Marion
Summary
Dynamic and results-driven professional with extensive experience at Cornerstone Building Brands, excelling in team collaboration and inventory management. Proven track record of enhancing workflow efficiency and customer satisfaction through effective training and conflict resolution. Committed to maintaining high standards of quality and operational safety in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Production Worker
Cornerstone Building Brands
Marion, OH
02.2022 - Current
- Operated machinery to assemble products efficiently and accurately.
- Maintained quality control standards throughout production processes.
- Collaborated with team members to optimize workflow and reduce downtime.
- Conducted routine equipment inspections to ensure operational safety.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Documented production data to track performance metrics and identify areas for improvement.
- Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
- Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
- Collaborated with team members to achieve daily production goals, contributing to overall positive workplace morale.
Department Manager
Krogers Grocery Store
Marion, OH
04.2019 - 2021
- Led departmental operations to enhance workflow efficiency and improve service delivery.
- Developed and implemented training programs for new team members, fostering skill development.
- Managed inventory levels using advanced tracking systems to ensure availability of necessary resources.
- Conducted performance evaluations, providing constructive feedback to drive employee growth and productivity.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Shift Manager
Speedway Gas Station
Marion, OH
2015 - 2016
- Supervised staff to ensure adherence to operational standards and safety protocols.
- Streamlined shift scheduling to optimize team performance and resource allocation.
- Trained new employees on company procedures and customer service best practices.
- Monitored inventory levels, reducing waste through effective stock management techniques.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Environmental Services Housekeeper
Ohio Health Systems
Marion, OH
2013 - 2014
- Maintained cleanliness and sanitation standards in assigned areas.
- Operated cleaning equipment, ensuring proper usage and safety protocols.
- Assisted in waste management and recycling initiatives for environmental sustainability.
- Collaborated with team members to optimize cleaning schedules and workflows.
- Implemented efficient cleaning techniques that improved overall service quality.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
Lead Cashier
Meijer
Marion, OH
2010 - 2013
- Supervised cash handling procedures to ensure accuracy and compliance with company policies.
- Trained and mentored new cashiers in customer service techniques and register operations.
- Implemented process improvements that enhanced transaction speed and reduced customer wait times.
- Coordinated daily cash drawer audits to maintain accountability and prevent discrepancies.
- Developed scheduling strategies to optimize staffing levels during peak hours, improving service efficiency.
- Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
Education
Associate of Science - Health Information Technology
Marion Technical College
Marion, OHAssociate of Science - Health Administration
University of Arkansas Grantham
Little Rock, AR08-2027
Skills
- Team collaboration
- Infection control
- Conflict resolution
- Customer service
- Time management
- Attention to detail
- Schedule and task management
- Shift scheduling
- Inventory management
- Recruiting and interviewing
- Financial records oversight
- Computer skills
Certification
- CNA - Certified Nursing Assistant (obtained in 2009 and expired)
Timeline
Production Worker
Cornerstone Building Brands
02.2022 - Current
Department Manager
Krogers Grocery Store
04.2019 - 2021
Shift Manager
Speedway Gas Station
2015 - 2016
Environmental Services Housekeeper
Ohio Health Systems
2013 - 2014
Lead Cashier
Meijer
2010 - 2013
Associate of Science - Health Information Technology
Marion Technical College
Associate of Science - Health Administration
University of Arkansas Grantham
clinical hours worked
Worked in longterm care