Heather Smith
Granger,IN
Summary
Dedicated and compassionate Registered Nurse with over a 20 year history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Database Specialist
Parkview Regional Medical Center
Fort Wayne, IN
01.2022 - Current
- Completed timely abstraction to maintain compliance with STS registry deadlines.
- Completed data collection daily and exported files to identify initiatives and new areas for quality improvement.
Cardiovascular Surgery Nurse Navigator
Parkview Regional Medical Center
Fort Wayne, IN
10.2015 - 01.2022
- Educated open heart patients prior to and after surgery.
- Daily patient rounding to ensure quality of care.
- Synchronized care with multidisciplinary teams to promote timely follow-up and supportive care recommendations.
- Developed patient education for open heart surgery, including education binder and education video.
- Deveoped education for home health nurses, telehealth nurses and paramedicine.
- Coordinated grand rounds with multidisciplinary team to promote care recommendations.
- Participate in monthly review of readmitted patients.
Cardiovascular ICU RN Nurse Leader
Parkview Regional Medical Center
Fort Wayne, IN
03.2012 - 10.2015
- Delivered outstanding patient care in cardiovascular critical care unit.
- Trained new nurses in proper teckniques, care standards and best practices to promote ideal patient outcomes.
- Responsible for shift activities of a 22 bed unit, monitoring nursing care, managing daily staff assignments, and code team member.
- Supervised patient admissions from surgery and discharges from hospital to home care, rehabilitative facility or self-care.
Surgical Trauma ICU RN
Parkview Hospital
Fort Wayne, IN
12.1999 - 03.2012
- Delivered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Oversaw various aspects of care of trauma, surgical, cardiovascular, and neuro patients inculding: PA catheters, arterial lines, vasoactive drugs, thrombolytic therapy, dysrhythmia interpretation, ICPs, and chest tubes.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Treated patients requiring stabilization and resuscitation for variety of illnesses and injuries.
Emergency Department RN
Parkview Hospital
Fort Wayne, IN
02.2002 - 08.2002
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Educated family members and caregivers on patient care instructions.
Education
Master of Science - Nursing
Ball State University
Muncie, INAssociate Degree in Nursing -
Indiana University - Purdue University Fort Wayne
Fort Wayne, IN12.1999
Bachelor of Science - Biology
Indiana University Bloomington
Bloomington, IN05.1996
High School Diploma -
Warsaw High School
Warsaw, IN05.1992
Skills
- Emergency Interventions
- Detail-Oriented
- Task and Work Prioritization
- Data Compilation and Analysis
- Reliable and Responsible
- Healthcare Team Collaboration
- Nursing Staff Supervision
- Critical Thinking
- Quality Assurance
Certification
Indiana Nursing License
CPR
ACLS
CVRN certification
Timeline
Database Specialist
Parkview Regional Medical Center
01.2022 - Current
Cardiovascular Surgery Nurse Navigator
Parkview Regional Medical Center
10.2015 - 01.2022
Cardiovascular ICU RN Nurse Leader
Parkview Regional Medical Center
03.2012 - 10.2015
Emergency Department RN
Parkview Hospital
02.2002 - 08.2002
Surgical Trauma ICU RN
Parkview Hospital
12.1999 - 03.2012
Master of Science - Nursing
Ball State University
Associate Degree in Nursing -
Indiana University - Purdue University Fort Wayne
Bachelor of Science - Biology
Indiana University Bloomington
High School Diploma -
Warsaw High School
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