Heather Spencer
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and contribute to patient care and satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
CMA III
IU Health SIP Ellettsville
10.2007 - Current
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Internal Medical Associates
03.2001 - 12.2007
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Education
No Degree - Pre-requisites For Nursing Program
Ivy Tech Community College of Indiana
Bloomington, INHigh School Diploma -
Edgewood High School
Ellettsville, INSkills
- BLS
- Inventory and Supply Management
- Electronic Health Records (Super User)
- Vital Sign Monitoring
- Patient Scheduling
- Specimens Collection and Processing
- Point of Care testing
- Back to Basics skills instructor
- Preceptor for MA students
Certification
- CMA - Certified Medical Assistant
- Preceptor for Medical Assistant students
- Cerner Super User
- Vaccine co-coordinator
- Co-lead Back to Basics teaching and check offs for clinical staff
- Previous Medical Assistant Instructor
- Previous BLS Instructor
- Experience in private care of clients
- Previous CNA working with alzheimer's & dementia patients
Additional Information
In my two decades plus in the healthcare field, I have made patient outcomes a priority and strive to provide the best patient/provider care. I enjoy learning new skills and sharing my knowledge with students wanting to join the healthcare field. I am very enthusiastic about this opportunity and look forward to meeting you.
Timeline
CMA III
IU Health SIP Ellettsville
10.2007 - Current
Medical Assistant
Internal Medical Associates
03.2001 - 12.2007
No Degree - Pre-requisites For Nursing Program
Ivy Tech Community College of Indiana
High School Diploma -
Edgewood High School
- CMA - Certified Medical Assistant
- Preceptor for Medical Assistant students
- Cerner Super User
- Vaccine co-coordinator
- Co-lead Back to Basics teaching and check offs for clinical staff
- Previous Medical Assistant Instructor
- Previous BLS Instructor
- Experience in private care of clients
- Previous CNA working with alzheimer's & dementia patients
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