Summary
Overview
Work History
Education
Skills
Timeline
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Heather Springer

Horace,ND

Summary

Loyal employee looking for employment that caters to ensuring guest satisfaction and being part of a dedicated team.

Overview

12
12
years of professional experience

Work History

Bartender/Server

Rusty Bull Roadhouse
Apple Valley
03.2021 - 01.2025
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Bartender/Server/Trainer/Key Lead

Original Roadhouse Grill
Victorville
03.2013 - 01.2025
  • Assisted in setting up the bar for service shift.
  • Resolved customer complaints in a professional manner.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Education

Math/science And Criminal Justice

Victor Valley College
Victorville, CA
01-2012

Skills

  • Bar restocking
  • Patience and tolerance
  • Anticipating guest needs
  • Service-oriented mindset
  • Responsible alcohol service

Timeline

Bartender/Server

Rusty Bull Roadhouse
03.2021 - 01.2025

Bartender/Server/Trainer/Key Lead

Original Roadhouse Grill
03.2013 - 01.2025

Math/science And Criminal Justice

Victor Valley College

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Heather Springer