Heather Stapleton
Kosciusko,MS
Summary
Focused, detail-oriented Security Guard with more than 3 years protecting corporate assets and maintaining safety. Proficient employee experienced in customer service and conflict resolution. Motivated and professional with friendly demeanor and hard working nature. Seeking to support high-volume operations with strong multi-tasking abilities and high energy.
Overview
22
22
years of professional experience
Work History
security gate guard
US Security Associates
west fifth avenue Columbus Ohio
01.2013 - Current
- At this job, I had many duties. I worked with cameras and loss prevention as well as shipping and receiving for multiple shipping companies. Handled freight and mail for all clients daily as well as answering phones, handling manager complaints as well as driver and customer concerns. I used many different types of shipping software and kept hand written and electronic logs of every person on the property. Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Temporary
StaffMark Temp services
Alum Creek Drive Columbus Ohio
06.2012 - 01.2013
I worked various warehouse positions from packing to picking, labeling, sorting, and clean up.
customer service representative
Walmart
Chicago, IL
03.2012 - 06.2012
I handled customer concerns, clean ups, register, rework, isle display, and loss prevention training.
courier
Small Stuff incorporated
Ashland, KY
01.2003 - 03.2005
I picked up whatever the client asked me to and delivered it wherever they wanted. I was paid per delivery. I also helped open a branch in Lexington Kentucky during this time and was on call 24/7 for delivery. It was a great experience.
Education
Associate of Arts - Art Major
Ohio University
Ironton, OH2013
Skills
- Theft prevention training
- Superior customer service
- MS Office proficiency
- Conflict resolution techniques
- Stationary surveillance
- Security Guard License
- Investigation documentation
Career gap
During this career gap, I did many things. I was married and didn't need to work for the most part. I only included this section to explain the huge gap in employment.
Timeline
security gate guard
US Security Associates
01.2013 - Current
Temporary
StaffMark Temp services
06.2012 - 01.2013
customer service representative
Walmart
03.2012 - 06.2012
courier
Small Stuff incorporated
01.2003 - 03.2005
Associate of Arts - Art Major
Ohio University
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