Heather Szentmiklosi
Jamesville
Summary
Results-driven Sales Representative Team Leader known for high productivity and efficient task completion. Specialized in strategic planning, customer relationship management, and sales forecasting. Excel at communication, leadership, and problem-solving to drive team success and exceed sales targets. Committed to leveraging these skills to contribute positively to the team and company growth.
Overview
23
23
years of professional experience
Work History
Store Manager
United Uniform Distribution
Syracuse
03.2013 - 11.2024
- Directed a team of 4 employees to maintain peak operational efficiency.
- Processed same-day orders received through in-person visits, email, and phone.
- Executed proper documentation and sales procedures for firearms, adhering to legal requirements.
- Executed prompt resolution for inquiries about protective gear, clothing solutions, emblems embossing and stitching needs.
- Coordinated sizing appointments for various departments on-site and in-store.
- Discussed requirements with high-ranking officials to ensure accurate setup of customer specifications.
- Facilitated training sessions for new hires on updated product offerings.
- Procured necessary store supplies and inventory.
Landscape Worker
Bobby C's Property Maintenance
Syracuse
04.2011 - 10.2014
- Maintained over 30 commercial lawns.
- Maintained and monitored landscape grounds, including mowing grass, pruning trees, and trimming shrubs.
Customer Service Representative
American Granby Inc.
Liverpool
04.2002 - 08.2010
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Processed orders across designated region.
- Promote latest products during order processing through various communication channels.
Education
High School -
LAFAYETTE CENTRAL HIGH SCHOOL
LAFAYETTE, NY06-1994
Criminal Justice
Onondaga Community College
Syracuse, NYSkills
- Effective in high-pressure scenarios
- Optimizing computer performance
- Team leadership
- Interpersonal communication
- Long-term investment perspective
- Skilled in prioritizing responsibilities
References
- Deanna Axe, 315-575-5081
- Robert Carfagno, 315-569-3230
Personal Information
Date of Birth: 12/16/75
Timeline
Store Manager
United Uniform Distribution
03.2013 - 11.2024
Landscape Worker
Bobby C's Property Maintenance
04.2011 - 10.2014
Customer Service Representative
American Granby Inc.
04.2002 - 08.2010
High School -
LAFAYETTE CENTRAL HIGH SCHOOL
Criminal Justice
Onondaga Community College
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