Heather Taylor
Clarks Hill,SC
Summary
Reliable professional with background in customer service, known for high productivity and efficient task completion. Possess key specialized skills in cash handling, customer service, and fraud detection which contribute to maintaining accuracy and promoting client trust. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive customer experiences. Willing to relocate: Anywhere
Overview
5
5
years of professional experience
Work History
Advanced Banker
Region's Bank
Clearwater, SC
07.2025 - Current
- Perform vault balancing procedures with precision, ensuring accuracy and adherence to security protocols
- Handle inbound phone calls, providing prompt and knowledgeable support for a wide range of banking services
- Deliver exceptional customer service by assisting clients with account inquiries, transaction disputes, debit card issues, and daily banking needs
- Support teller line operations by processing deposits, withdrawals, check cashing, loan payments, and other routine transactions with speed and accuracy
Universal Banker
Queensborough Bank
Augusta, GA
01.2022 - 02.2025
- Opened and managed customer accounts, ordered checks, and processed debit cards.
- Interacted with customers in a professional and friendly manner, building strong relationships and resolving inquiries.
- Managed multiple priorities in a fast-paced environment, including assisting customers, processing transactions, and answering phone calls.
- Supervised daily operations of the teller line in the absence of the Head Teller, ensuring smooth and efficient processing of financial transactions.
Store Manager
Ultran
Anderson, SC
06.2020 - 01.2022
- Supervised and trained a team of 6 employees at a time, fostering a customer-focused environment
- Developed schedules, ensured adequate staffing, and provided feedback to improve performance.
- Managed day-to-day operations, including cash handling and maintaining store cleanliness.
Education
BBA - Finance
Strayer University
09.2025
Associate of Science - Business Administration And Management
Piedmont Technical College
Greenwood, SC05.2022
Skills
- Team Leadership
- Customer Account Management
- Customer Service Excellence
- Staff Training and Development
- Cash Handling
Timeline
Advanced Banker
Region's Bank
07.2025 - Current
Universal Banker
Queensborough Bank
01.2022 - 02.2025
Store Manager
Ultran
06.2020 - 01.2022
Associate of Science - Business Administration And Management
Piedmont Technical College
BBA - Finance
Strayer University