Heather Telitz
Parker,CO
Summary
Successful at improving department processes and driving sales growth through effective merchandising and employee coaching. Proficient in recordkeeping and inventory oversight. Excel in operations strategy, team leadership, communication and problem solving to achieve organizational goals. Self-motivated and results-oriented individual with a passion for continuous learning.
Overview
32
32
years of professional experience
Work History
Meat Department Leader
King Soopers
Aurora, Colorado
07.2017 - Current
- Manage daily operations of the department by consistently maintaining high levels of cleanliness and organization of meat products to insure quality.
- Assist in inventory management and stock rotation practices.
- Supported sales initiatives through effective product merchandising techniques.
- Ordered, received, and stocked merchandise in a timely manner.
- Maintain accurate inventory and monitor stock levels.
- Determine effective department schedules and delegate work to employees based upon strength and experience.
- Ensure compliance with company policies, safety regulations, and sanitation standards.
- Provide leadership, insight and mentoring to newly hired employees.
- Review employee performance and provided ongoing feedback and coaching to drive performance improvement.
Store Administrative Assistant
King Soopers
Parker, CO
09.2008 - 07.2017
- Collaborated with Store Leadership to support store operations effectively.
- Maintained confidentiality of sensitive information related to the business.
- Oversaw the scheduling of department shifts to ensure adequate coverage during peak business hours.
- Trained new Administrative Assistants on effective interviewing techniques and best recruitment practices.
- Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
- Facilitated the onboarding process by providing new hire online training.
- Ensured compliance with applicable laws related to recruitment practices.
Front End Manager
King Soopers
Parker, Colorado
06.2001 - 09.2008
- Supervised front-end operations to ensure efficient customer service.
- Managed scheduling to optimize labor resources during peak hours.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Monitored inventory levels of front-end supplies and ordered as needed.
- Trained new associates to meet job requirements.
- Managed opening and closing procedures by reconciling sales records and cash transactions, including cashier operations and bookkeeping.
Deli Department Leader
King Soopers
Highlands Ranch, Colorado
06.1996 - 06.2001
- Ensured compliance with food safety and sanitation standards.
- Oversaw inventory management and product ordering processes.
- Developed attractive product displays to promote sales and customer engagement.
- Ensured all health codes were followed by monitoring proper food handling techniques and equipment maintenance.
- Maintained a clean work area by adhering to established sanitation guidelines.
- Supervised and trained deli department staff in food safety, customer service, product knowledge, sanitation and other related topics.
- Managed daily operations of the deli department including ordering, stocking, merchandising and pricing of products.
- Monitored performance metrics such as waste management and profit margins.
Deli Clerk
King Soopers
Greenwood Village, Colorado
07.1993 - 06.1996
- Prepared deli meats and cheeses according to customer specifications.
- Adhered to health regulations regarding food handling and sanitation standards.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Offered samples to promote and upsell specials.
- Operated slicing machines and scales for accurate portioning.
- Assisted customers with product selection and answered inquiries.
- Maintained cleanliness of work area and equipment throughout shifts.
- Greeted customers in a friendly and professional manner.
- Rotated product on shelves to ensure freshness.
Education
Smoky Hill High School
Aurora, COSkills
- Inventory management
- Product merchandising
- Sanitation standards
- Performance coaching
- Effective communication
- Team leadership
- Associate training
- Loss prevention strategies
- Process improvement
- Customer relations
- Quality control
- Work Planning and Prioritization
References
References available upon request.
Timeline
Meat Department Leader
King Soopers
07.2017 - Current
Store Administrative Assistant
King Soopers
09.2008 - 07.2017
Front End Manager
King Soopers
06.2001 - 09.2008
Deli Department Leader
King Soopers
06.1996 - 06.2001
Deli Clerk
King Soopers
07.1993 - 06.1996
Smoky Hill High School