Heather Thompson
Eaton,OH
Summary
Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
14
14
years of professional experience
Work History
Area Manager
Southern Glazer's Wine and Spirits
Indianapolis, IN
10.2014 - Current
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Monitored sales team performance and provided effective training to help each reach targets.
- Analyzed sales statistics to formulate policy and drive KPI benchmarks.
- Conducted field rides with sales personnel to provide in-the-field coaching and training.
- Led, coached and developed employees to achieve sales goals.
- Conducted onboarding process for newly assigned accounts, communicating customer needs & expectations to sales team.
- Conferred with merchants & developed partnerships to capitalize on new sales opportunities.
- Analyzed & controlled expenditures of division to conform to budgetary requirements.
- Built sales forecasts to reflect desired productivity targets.
- Monitored performance of sales representatives against goals set by management.
Sales Consultant
Southern Glazer's Wine and Spirits
Indianapolis, IN
06.2010 - 11.2014
- Developed and maintained relationships with clients to increase sales revenue.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Maintained knowledge of current promotions, product knowledge, & sales targets.
- Provided detailed product information to customers, including features, prices, and availability.
- Analyzed customer needs and preferences to recommend appropriate products.
- Organized and conducted wine and spirits training with staff and tastings within accounts.
Education
Bachelor of Science - Business Administration
Indiana University
WSET 2
Skills
- Sales Management
- Key Account Development
- Leadership
- B2B
- Category Management
- Microsoft Suite
- Area Management
- Team Management
- Performance Management
- Sales Plan Execution
- Relationship Building
- Team Recruiting & Onboarding
- Account Management
- Written & Verbal Communication
- Interpersonal Skills
- Salesforce
Timeline
Area Manager
Southern Glazer's Wine and Spirits
10.2014 - Current
Sales Consultant
Southern Glazer's Wine and Spirits
06.2010 - 11.2014
Bachelor of Science - Business Administration
Indiana University
WSET 2
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