Heather Tom
Quinhagak
Summary
To express my interest in the Community Health Aide Program.
Hardworking employee with customer service, multitasking, and time management abilities. Committed to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
12
12
years of post-secondary education
Work History
Jail Guard
Native Village of Kwinhagak Police Department
12.2023 - 09.2024
- Monitored public safety phone and alerted authorities to situations as needed.
- Monitored prisoners as they came in.
- Logged daily activities occurred in station as needed.
- Monitored inmate behavior to maintain safety and order within the facility.
- Prepared incident reports documenting any unusual activities or disturbances.
Admin support
Southcentral Foundation
Anchorage
07.2023 - 09.2023
- Handled incoming calls
- Updated patient information as needed
- Scheduled appointments, checked in customer owners.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Office assistant
Crew Cut Lawns
Anchorage
04.2023 - 06.2023
- Handled incoming calls
- Recorded information as needed, updated paperwork as needed, maintained documents, and word processing.
- Helped organize and maintain office common areas.
- Processed invoices and tracked payments using office software tools.
Education
High school diploma -
Kuinerrarmiut Elitnaurviat
Quinhagak, AK 07.2010 - 01.2022
Skills
- Incident reporting
- Customer service
- Appointment scheduling
- Document management
- Office organization
- Effective communication
- Patience and resilience
- Attention to detail
References
References available upon request.
Timeline
Jail Guard
Native Village of Kwinhagak Police Department
12.2023 - 09.2024
Admin support
Southcentral Foundation
07.2023 - 09.2023
Office assistant
Crew Cut Lawns
04.2023 - 06.2023
High school diploma -
Kuinerrarmiut Elitnaurviat
07.2010 - 01.2022