Heather Tyler
Scottsboro,AL
Summary
To find a challenging career in an organization so that I may grow professionally. I am seeking a position that will utilize my skills while offering the chance for advancement.
Overview
22
22
years of professional experience
Work History
Teacher's Assistant
Scottsboro City Schools
Scottsboro, AL
08.2024 - Current
- Instructed and monitored students in use and care of equipment and materials.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Participated in professional development workshops and training sessions.
- Worked one-on-one with special needs students to help navigate through school challenges.
Scottsboro City Schools
Scottsboro, USA
08.2024 - Current
Section High School permanent sub clerical
Jackson County Board of Education
01.2023 - 01.2024
Post Master Relief
United States Postal Service
02.2022 - 02.2023
- Cleaned and maintained work area, including equipment and tools.
- Trained new employees
Stay at home mother
08.2019 - 01.2022
Referral Specialist/Medical Records Clerk
Riverbend Family Medicine
Scottsboro, USA
10.2009 - 07.2019
- Company Overview: Scottsboro
- Job duties include insurance verification and insurance referrals to specialists and outpatient procedures
- Transfer of medical records, invoices for medical records, faxing, answering multi-line telephone, scheduling appointments, and nightly deposits
- Scottsboro
- Collaborated with team members to ensure the accuracy of referral data entered into the system.
- Provided support to referring physicians in obtaining pre-authorization for services as necessary.
- Verified insurance eligibility for referred services using online databases and contacted insurers directly when needed.
- Researched and responded to inquiries from providers regarding pending or denied referrals in a timely manner.
- Processed incoming referral requests for medical services and submitted them to the appropriate insurance companies for authorization.
- Educated patients on how their health plan works so they can make informed decisions about their care options.
- Reviewed all documentation associated with each referral request to ensure compliance with relevant regulations.
Stay at home mother
03.2007 - 10.2009
Senior Vault Teller
Compass Bank
06.2003 - 03.2007
- Job duties included daily supervision of four tellers, handling cash deposits, cash withdrawals, daily balancing of the vault, placing orders and answering multi line telephone
- Other bank duties as needed
- Prepared bank deposit slips based on customer orders accurately and promptly.
- Monitored the security of all assets within the vault, including counting, weighing, and verifying currency and coins.
- Verified customer identification and recorded customer transactions in the vault logbook.
- Reconciled daily vault transaction totals with general ledger postings.
- Adhered to established policies and procedures for processing customer transactions accurately and efficiently.
- Received incoming shipments of cash from regional branches and verified contents against shipping documents.
- Assisted customers with deposits and withdrawals from their accounts while ensuring compliance with applicable laws.
- Provided exceptional customer service by responding to inquiries in a timely manner.
- Developed strong relationships with customers through providing excellent customer service.
- Organized vault records by filing documents appropriately in accordance with established procedures.
- Reported any unusual occurrences or problems encountered during shift operations to supervisor immediately.
- Performed daily balancing of cash drawers to ensure accuracy.
- Trained new tellers on proper protocol for handling large amounts of money safely.
Education
Massage Therapy Institute -
Massage Therapy Institute
Decatur, Alabama01.2005
Northeast Alabama Community College -
Northeast Alabama Community College
Rainsville, AL01.2001
Scottsboro High School -
Scottsboro High School
Scottsboro, AL01.1999
Skills
- Microsoft Office
- Word
- Excel
- Facsimile machine
- Multi-line telephone
- Flex medical EMR
- Athena EMR
- Activity implementation
- Classroom support
- Student and parent relations
- Student safety
- Progress monitoring
- Maintaining safe environments
- Special education support
- Teacher support and collaboration
- Helping students with special needs
- Friendly and outgoing
- Instructional support
- Organization and prioritization
- Small group and individual assistance
- Student health and safety
References
References provided upon the establishment of mutual interest.
Timeline
Teacher's Assistant
Scottsboro City Schools
08.2024 - Current
Scottsboro City Schools
08.2024 - Current
Section High School permanent sub clerical
Jackson County Board of Education
01.2023 - 01.2024
Post Master Relief
United States Postal Service
02.2022 - 02.2023
Stay at home mother
08.2019 - 01.2022
Referral Specialist/Medical Records Clerk
Riverbend Family Medicine
10.2009 - 07.2019
Stay at home mother
03.2007 - 10.2009
Senior Vault Teller
Compass Bank
06.2003 - 03.2007
Massage Therapy Institute -
Massage Therapy Institute
Northeast Alabama Community College -
Northeast Alabama Community College
Scottsboro High School -
Scottsboro High School