Heather Wells
Richlands,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Lead Teacher
Excel Learning Center & Child Care 10
Jacksonville , NC
2024.02 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Server
Cowboy Jack's Saloon
2014.01 - 2015.01
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Leasing Consultant
Harbour Group
2010.11 - 2011.11
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Boosted property revenue by skillfully negotiating lease terms and rent increases.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
Server
Hooters Inc.
2008.01 - 2010.10
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Master of Science - Early Childhood Administration
Purdue University - North Central
Westville, IN 2018.09 - 2022.09
Diploma -
Menchville High School
Newport News, VA07.2004
Skills
- Relationship Management
- Sales Expertise
- High-Volume Dining
- Performance Improvement
- Suggestive Selling
- Hospitality Service Expertise
- Organizational Skills
- Multitasking Abilities
Timeline
Lead Teacher
Excel Learning Center & Child Care 10
2024.02 - Current
Master of Science - Early Childhood Administration
Purdue University - North Central
2018.09 - 2022.09
Server
Cowboy Jack's Saloon
2014.01 - 2015.01
Leasing Consultant
Harbour Group
2010.11 - 2011.11
Server
Hooters Inc.
2008.01 - 2010.10
Diploma -
Menchville High School
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