Heather West
Moultrie,GA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
7
7
years of professional experience
Work History
ORDER PICKER
TARGET DISTRIBUTION CENTER
10.2023 - Current
- Pulls and packs product based on daily orders
- Organize and maintain work and storage areas
- Sort, wrap, and stack goods and attach labels to the product
- Pick orders using a RF scanner
PSYCHIATRIC TECH
NORTHWEST MISSOURI PSYCHIATRIC REHAB CENTER
12.2022 - 06.2023
- Reports and records observable changes in resident behavior
- Maintains a safe, clean, and therapeutic ward environment by following facility policies
- Assists residents during emergency situations
- Teaches or assists residents in self-help skills and social behavior based on the level of individual resident functioning.
CERTIFIED NURSING ASSISTANT
SOUTHEAST MISSOURI RESIDENTIAL SERVICES
05.2022 - 08.2022
- Assists in the observation, reporting and documentation of various patient behaviors
- Assists patients as needed with personal cares, meals, laundry or other activities of daily living
- Provides individual care as directed for patient monitoring
- Provides patient care and monitors patient activities as assigned under the direction of the Registered Nurse and/or Licensed Practical Nurse.
CERTIFIED NURSING ASSISTANT
OCHSNER MEDICAL CENTER
12.2021 - 04.2022
- COVID Crisis responder
- Respected patient's privacy and dignity upholding all hospital policies and HIPAA regulations
- Cared for an average 12+ patients per shift assisting 5-7 nurses and doctors working with COVID and non-COVID patients
- Adapted to a surge of COVID patients, working overtime and implementing new care procedures.
CERTIFIED NURSING ASSISTANT
BJC MEMORIAL EAST HOSPITAL
02.2021 - 12.2021
- Crisis First Responder
- Routinely monitored and recorded patient vitals including blood pressure, temperature, and blood sugar
- Aided 12+ COVID and non-COVID patients per shift with routine tasks including feeding, bathing, dressing, and exercise
- Displayed strong clinical skills assessing vital signs and provided.
CERTIFIED NURSING ASSISTANT
PHOEBE PUTNEY HOSPITAL
03.2017 - 02.2021
- Displayed strong clinical skills assessing vital signs, performing glucose checks, and provided pre- and post-operative care
- Provided patients with activities of daily care such as, shaving, bathing, and oral hygiene
- Assisted patients with activities of daily living including helping with meals, transferring using assistive devices, and repositioning every two hours (if needed).
Education
Certification - Commercial Driving
Albany Technical College
Albany, GA01.2023
Certification - Certified Nursing Assistant
Presbyterian Home
Quitman01.2009
High School Diploma -
Colquitt County High School
Moultrie, GA05.2006
Skills
- Product Picking
- Order Picking
- Pallet Arrangement
- Behavior Monitoring
- Emergency Response
- Incident Reporting
- Crisis intervention
- Problem-solving
- Observing Responses
- Condition Monitoring
- Patient-Focused Care
- Electronic Charting
- Responding to Emergencies
- Compassionate
- Trustworthy Companion
- Adaptable
Timeline
ORDER PICKER
TARGET DISTRIBUTION CENTER
10.2023 - Current
PSYCHIATRIC TECH
NORTHWEST MISSOURI PSYCHIATRIC REHAB CENTER
12.2022 - 06.2023
CERTIFIED NURSING ASSISTANT
SOUTHEAST MISSOURI RESIDENTIAL SERVICES
05.2022 - 08.2022
CERTIFIED NURSING ASSISTANT
OCHSNER MEDICAL CENTER
12.2021 - 04.2022
CERTIFIED NURSING ASSISTANT
BJC MEMORIAL EAST HOSPITAL
02.2021 - 12.2021
CERTIFIED NURSING ASSISTANT
PHOEBE PUTNEY HOSPITAL
03.2017 - 02.2021
Certification - Commercial Driving
Albany Technical College
Certification - Certified Nursing Assistant
Presbyterian Home
High School Diploma -
Colquitt County High School
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