Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Heather White

Heather White

Summary

Dedicated professional with a servants' heart, believing that every connection matters. Leaders are to encourage, educate, and serve, improving company moral. This nourishes the community, leading to higher productivity and employees' success. Bring 15+ year background in contributing and building company & community success.

Overview

19
19
years of professional experience

Work History

Package Center Supervisor / Dispatch Manager

UPS
02.2022 - Current
  • Oversee 100+ employees on safety, time-management, uniform and facility needs, as well as communicating customer's expectations between employees, sales-reps and management team.
  • Provides exceptional customer service when addressing, up to 20+ client inquiries per hour. 100% client satisfaction for the duration of my career at UPS.
  • Support management in accomplishing their goals with diligent combing of reports and consolidating for meetings.

Seasonal Driver Helper

UPS
10.2020 - 01.2023
  • In charge of planning routes, implementing safety protocols while still achieving top numbers in deliveries per hour.
  • #1 delivery time management more than half time out of the seasonal work period .

Teacher & Mentor

Home Care Services
05.2009 - 10.2022
  • Managed behavior by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules with consequences or rewards for individual learning needs.
  • Managed 7+ students with special needs while integrating education and cognitive development with children from diverse educational needs and multiple grades.

Owner / L.M.T

Therapeutic Massage By Heather
10.2015 - 05.2021
  • Managed day-to-day business operations: Marketing, budgeting, scheduling, confidential intake forms and client care.
  • Successfully intergraded specific clinical modalities to reduce and heal muscular dysfunction, creating repeat customers and referral based market.

Caterer/ Trained Chef

Self
10.2006 - 12.2008

Medal winning chef, providing tailor made meals to weddings, company functions and homes in need.

Education

Associate of Applied Science - Massage Therapy

Gwinnett College
Lilburn, GA

Associate of Arts - Culinary Arts

The Art Institute of Atlanta
Atlanta, GA
10.2005

Skills

    -proficient in many software programs such as: SalesForce, Smartstop, Word, Excel, DispatchPlanningService, DMS, ODSE(communications software), SoapCharts & Quickbooks software

    -Natural born leader and trainer

    -Manager/supervisor over 120 employees

    - Dependable

    -Innovative

    -Team Player

    -Marketing extraordinaire

    -Completes tasks while exceeding projected percentage goals for multiple jobs at hand

Timeline

Package Center Supervisor / Dispatch Manager

UPS
02.2022 - Current

Seasonal Driver Helper

UPS
10.2020 - 01.2023

Owner / L.M.T

Therapeutic Massage By Heather
10.2015 - 05.2021

Teacher & Mentor

Home Care Services
05.2009 - 10.2022

Caterer/ Trained Chef

Self
10.2006 - 12.2008

Associate of Applied Science - Massage Therapy

Gwinnett College

Associate of Arts - Culinary Arts

The Art Institute of Atlanta
Heather White