Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Chris Miller

Hermon,ME

Summary

Results-driven Package Dispatch Supervisor with extensive experience in overseeing package sorting and dispatch activities. Demonstrated ability to lead teams effectively and optimize logistics operations through advanced management software. Achieved significant improvements in efficiency and safety standards in previous roles.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Package Dispatch Supervisor

United Parcel Service, UPS
Brewer, ME
01.2021 - 07.2025
  • Supervised daily package dispatch operations for efficient workflow.
  • Coordinated with drivers to ensure timely package deliveries and pickups.
  • Implemented process improvements to enhance package sorting efficiency.
  • Collaborated with management to resolve logistical challenges promptly.
  • Tracked package status using specialized software system and provided updates to customers.
  • Monitored driver performance and provided feedback as needed.
  • Participated in regular meetings with upper management to discuss strategies for improving operations within the department.
  • Collaborated with IT department to troubleshoot technical issues with software systems used by dispatchers.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Oversaw communications within assigned territories.
  • Dispatched anywhere from 100-150 routes depending on volume levels.
  • Special planning i.e. Holidays, Seasonal Planning.
  • Data analysis of trends.

Head Middle School Football Coach

Bangor Parks and Rec.
Bangor, ME
09.2021 - 10.2022
  • Developed practice plans to enhance player skills and teamwork abilities.
  • Led player evaluations to assess growth and identify areas for improvement.
  • Implemented safety protocols to ensure well-being during practices and games.
  • Trained assistant coaches on techniques, strategies, and team management methods.
  • Developed game plans and strategies to maximize players' performance on the field.
  • Communicated regularly with parents to provide updates on their child's progress throughout the season.

Part Time Supervisor

United Parcel Service, UPS
Brewer, ME
03.2020 - 01.2021
  • Coordinated employee schedules to optimize operational efficiency.'
  • Trained employees to load package cars that allowed most efficiency for the driver to deliver.
  • Trained employees on safe work methods that kept employees safe at all times while working.

Package Handler

United Parcel Service, UPS
Brewer, ME
11.2017 - 03.2020
  • Sorted packages by size and destination for efficient delivery.
  • Loaded and unloaded packages from delivery vehicles consistently.
  • Inspected packages for damage before processing for shipment.
  • Followed safety protocols to minimize workplace accidents and injuries.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.

Warehouse Worker

Freedom Express
Brewer, ME
06.2018 - 01.2020
  • Operated warehouse equipment to efficiently move and organize inventory.
  • Loaded and unloaded shipments to maintain inventory flow and accuracy.
  • Assisted team members in packing and preparing orders for distribution.
  • Used pallet jacks to move items to and from warehouse locations.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Processed returns of defective merchandise as required.
  • Delivered cargo every Friday two out of state locations.

Deli Associate

Hannaford
Bangor, ME
01.2016 - 10.2018
  • Prepared deli meats and cheeses according to customer specifications.
  • Maintained cleanliness and organization in the deli service area.
  • Assisted customers with product selection and answered inquiries.
  • Operated slicing equipment and scales to ensure accurate portions.
  • Stocked shelves with fresh products and monitored inventory levels.
  • Followed food safety guidelines to maintain product quality and safety.
  • Greeted customers, provided excellent customer service, and answered questions regarding deli products.

Education

High School Diploma -

Brewer High School
Brewer, ME
06-2013

Skills

  • Logistics Coordination
  • Data Analysis
  • Process Improvement
  • Employee Training
  • Problem Solving
  • Customer Communication

Affiliations

  • Golfing
  • Video Games
  • Football

Accomplishments

  • 2024 Northeast Dispatch Excellence

Certification

  • Previously forklift certified
  • Dispatch Planning Programs
  • Some Excel Experience

Timeline

Head Middle School Football Coach

Bangor Parks and Rec.
09.2021 - 10.2022

Package Dispatch Supervisor

United Parcel Service, UPS
01.2021 - 07.2025

Part Time Supervisor

United Parcel Service, UPS
03.2020 - 01.2021

Warehouse Worker

Freedom Express
06.2018 - 01.2020

Package Handler

United Parcel Service, UPS
11.2017 - 03.2020

Deli Associate

Hannaford
01.2016 - 10.2018

High School Diploma -

Brewer High School

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