Candida Fayak
Roseburg,OR
Summary
Package Dispatch Supervisor experienced in coordinating package sorting, routing, and dispatch operations. Improved efficiency in handling processes and ensured safety protocol compliance while mentoring and managing over 25 employees. Committed to enhancing team performance through strong leadership, organizational skills, and effective problem-solving.
Overview
35
35
years of professional experience
Work History
FT Package Dispatch Supervisor
United Parcel Service, UPS
Roseburg, OR
09.1991 - 03.2026
- Supervised daily package dispatch operations ensuring timely delivery.
- Coordinated with team leads to streamline workflow processes, enhancing overall efficiency in package dispatch.
- Monitored performance metrics to pinpoint process improvement opportunities, driving operational effectiveness.
- Implemented new job set ups and worked with supervisors to optimize operational procedures and establish clear objectives.
- Coordinated with warehouse staff to optimize loading and unloading processes.
- Trained staff on safety protocols and operational procedures.
- Coordinated with other departments to resolve any conflicts or discrepancies regarding operational needs.
- Oversaw the inventory of packing supplies to maintain adequate stock for daily operations.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Participated in regular meetings with upper management to align on strategies for optimizing departmental operations.
- Mentored junior team members and managed employee relationships.
- Weekly payroll validation, yearly vacation scheduling and weekly schedules for staffing.
- Implement disciplinary correctives for operational and behavioral incidents.
Education
Roseburg Senior High
Roseburg, ORSkills
- Warehouse operations
- Logistics coordination
- Package handling
- Inventory management
- Dispatch software expertise
- Tracking systems proficiency
- Process optimization
- Process improvement
- Performance monitoring
- Resource allocation
- Schedule management
- Workflow prioritization
- Cost determination
- Vehicle coordination
- Client management
- Decision making
- Operational improvement
- Data entry
- Problem solving
- Multitasking
- Record keeping
- Safety compliance
- Training new hires
- Team leadership
- Team collaboration
- Communication skills
- Conflict resolution
- Customer service excellence
- Critical thinking
- Leadership skills
- Logistics coordination
Timeline
FT Package Dispatch Supervisor
United Parcel Service, UPS
09.1991 - 03.2026
Roseburg Senior High