Heather White
Palestine,AR
Summary
Dedicated professional with a strong background in customer service and housekeeping, previously at One9 Pilot. Recognized for exceptional attention to detail and effective problem-solving skills. Proven ability to maintain high standards of cleanliness and safety while fostering positive client relationships. Committed to delivering quality service and enhancing team performance.
Overview
2
2
years of professional experience
Work History
House Cleaner
Self-employeed
Palestine, AR
11.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Shift Manager
One9 Pilot
Brinkley, AR
08.2023 - 11.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
High School Diploma -
Forrest City High School
Forrest City, AR05-2005
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Quality assurance
- Health and safety compliance
- Customer service-focused
- Hospitality background
- Supply inventory management
- Hazardous chemical training
- Multitasking and organization
- Detail-oriented
- Cleaning and organizing
Timeline
House Cleaner
Self-employeed
11.2023 - Current
Shift Manager
One9 Pilot
08.2023 - 11.2023
High School Diploma -
Forrest City High School