Heather Widdowfield
Newport Medical Center
Delrio,TN
8
years of professional experience
Coming to the hospital every day ready to make a difference in health care. I have been told by a few patients that they would take me with them to doctors appointments because they are hard to get, but I can get their blood every time. I am very thorough taking the proper steps in cleaning, finding veins, making sure the patients are prepared and ready for blood draw. I am very good at my job.
Work History
Phlebotomist
5 Years 1 Month- Collected blood samples using proper techniques to ensure patient safety and sample integrity.
- Assisted in maintaining laboratory equipment, ensuring readiness for daily operations.
- Managed patient interactions, explaining procedures to alleviate anxiety and improve experience.
- Processed laboratory requisitions accurately, ensuring timely testing and reporting of results.
- Trained new staff on phlebotomy techniques and safety standards to uphold quality care.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
TLE Technician
2 Years- Operated tools and equipment to maintain store functionality and safety standards.
- Assisted in inventory management by organizing merchandise and ensuring stock accuracy.
- Collaborated with team members to troubleshoot technical issues promptly and effectively.
- Participated in training sessions to enhance knowledge of products and operational procedures.
Manager
1 Year 8 Months- Supervised daily operations ensuring efficiency and compliance with safety standards.
- Developed and implemented training programs for new staff members to enhance performance.
- Analyzed workflow processes to identify areas for improvement and increase productivity.
- Coordinated inventory management, optimizing stock levels and reducing waste.
- Led team meetings to communicate goals, address challenges, and foster collaboration.
- Implemented customer service initiatives aimed at enhancing client satisfaction and loyalty.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma
Skills
Venipuncture
Order of draw
Patient care
Specimen handling
Sample and specimen collection
Butterfly needle technique
HIPAA compliance
Patient confidentiality
Venipuncture expertise
Blood collection techniques
Specimen labeling procedures
HIPAA
Patient support
Blood culture collection
Capillary puncture
Data entry
Specimen preparation
Infection control
Quality control
Paperwork processing
Pediatric phlebotomy
Recording data
Patient preparation
Syringe method
Quality control guidelines
Sample storage
Skin puncture
Geriatric phlebotomy
Health and safety
Timeline
Phlebotomist
Newport Medical Center
07.2021 - CurrentRead More
TLE Technician
Walmart
06.2019 - 06.2021Read More
Manager
Weigels
09.2018 - 05.2020Read More
Fluvanna County High School
High School Diploma
Read More