Heather Wilkerson
Apple valley,CA
Summary
Dedicated caregiver with extensive experience at IHSS Adult Services Program, providing compassionate client care and promoting independence. Skilled in medication coordination and patient mobility assistance, I effectively enhanced clients' quality of life through emotional support and tailored care. Recognized for maintaining high standards of safety and cleanliness while fostering strong relationships.
Overview
4
4
years of professional experience
Work History
Caregiver
IHSS Adult Services Program
Apple Valley, CA
04.2021 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Scheduled daily and weekly care hours for client caseload.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded status and duties completed in logbooks for management.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Cashier
Walmart
Hesperia, CA
07.2024 - 04.2025
- Swiftly executed tasks to adhere to tight daily schedules.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Warehouse Worker
Cardinal Health
Ontario, CA
12.2021 - 07.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Strapped items down over protective padding to secure throughout transportation.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Managed warehouse operations and verified proper shipment procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
- Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
- Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
- Streamlined inventory management, updating records to reflect real-time stock levels.
- Optimized storage space, rearranging items to better utilize available square footage.
- Bolstered security measures, monitoring surveillance equipment and conducting routine checks to prevent theft.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
- Reduced waste, implementing recycling procedures for packaging materials.
Education
GED - General Education
Goodwill High School
Or Grand California09.1992
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Bedside care
- Compassionate client care
- Patient mobility assistance
- State regulations
- Daily living activities assistance
- At-home care instruction
- Patient care and companionship
- Quality program protocols
- Medication coordination
- Lifting and transferring
- Disability support
- Social interaction
- Verbal and written communication
- Case management
- Records maintenance
- Medical records management
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Order picking
- Warehouse operations
- Order picking and processing
- Shipping and receiving
- Order fulfillment
- Inventory management
- Forklift operation
Languages
English
Full Professional
Timeline
Cashier
Walmart
07.2024 - 04.2025
Warehouse Worker
Cardinal Health
12.2021 - 07.2023
Caregiver
IHSS Adult Services Program
04.2021 - Current
GED - General Education
Goodwill High School