Microsoft Office
Hi, I’m
Heather Williams
Project Manager
Woodstock,GA
“Quality means doing it right when no one is looking.”
Henry Ford
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
9
years of professional experience
Work History
RJ's Motorsports, LLCWoodstock, GA
CEO
06.2023 - 01.2024
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend and holiday shifts.
Sync Storage Solutions
Product Specialist
01.2021 - 01.2023
Job overview
- Responsible for Quote targets of $3M w/ $300,000 per year Sales Quota
- Enhanced product performance by conducting thorough market research and competitor analysis.
- Developed innovative product strategies for increased sales and customer satisfaction.
- Collaborated with cross-functional teams to streamline product development processes.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Increased market share by identifying new opportunities through comprehensive competitor analysis.
- Reviewed and analyzed customer feedback, incorporating valuable suggestions into future product iterations.
- Established strong relationships with key industry influencers to promote products through various channels.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Continually expanded knowledge of product line.
- Researched product's technical specifications and accurately communicated information.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Liaised between customers and manufacturing to design new product.
Mathand, Inc
Project Manager
01.2015 - 01.2021
Job overview
- Handle 20-30 Complex Projects Simultaneously
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Education
ITT Technical InstituteKennesaw, GA
Bachelor of Science Degree from Project Management And Administration
01.2015
ITT Technical InstituteIndianapolis, IN
Associate of Applied Science Degree from Information Technology – Computer Network Systems
01.2002
Skills
- Project Experience
- Brainstorming
- Project Work Breakdown Structure and Schedule
- Team Building, Motivation & Success Evaluating
- Virtual Team Collaboration & Brainstorming
- Process Improvement
- Strategic Planning
- Project Management
- Defining Project Scope
- Identifying and Tracking Project Risks
- Project Risk Assessment and Risk Management Planning
- Cost Estimation, Creating a Realistic Baseline, and Evaluating Project Performance and Benefits
- Negotiating General Contracts, Labor Agreements, and Sales Contracts
- Evaluating, Controlling and Closing a Project
- Microsoft Office, Quickbooks
- Perform Quality Control Audits Accuracy Testing Business & Data Analysis
- Process and Product Development, Improvement and Implementation
- Technical Process Documentation
- Multitasking
- Verbal and Written Presentation
- Flexibility to adapt to any situation
- Customer Service
- Networking: Verbal and Virtual
- Operational Excellence
- Cross-Functional Collaboration
- Stakeholder Engagement
- Conflict Resolution
- Team Building
- Business Development
- Customer Focus
- Ethical Conduct
- Inspirational Leadership
- Effective Decision-Making
- Regulatory Compliance
- Resource Allocation
- Brand Management
- Policy Development
- Contract Management
- Organizational Management
- Risk Management
- Cash Management
- Business Start up
- Business Planning
- Administrative Leadership
- Fiscal Management
- Profit & Loss
- Operational Oversight
- Operations Management
- Account Management
- Operational Leadership
- Relationship Management
- Risk Assessments
- Organizational Leadership
- Business Administration
- Negotiation
- Process Improvements
- Business Management
- Contract Negotiation
- Service Delivery Oversight
- Organizational Development
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Location
HybridRemoteOn-SiteImportant To Me
Company CultureWork-life balanceWork from home optionPaid sick leaveHealthcare benefitsTeam Building / Company RetreatsStock Options / Equity / Profit Sharing401k matchPaid time offFlexible work hoursSoftware
Salesforce
Quickbooks
PandaDOC
WRIKE
Microsoft Teams
Zoom
Adobe
Google Docs
Soda PDF
Timeline
CEO
RJ's Motorsports, LLC
06.2023 - 01.2024
Product Specialist
Sync Storage Solutions
01.2021 - 01.2023
Project Manager
Mathand, Inc
01.2015 - 01.2021
ITT Technical Institute
Bachelor of Science Degree from Project Management And Administration
ITT Technical Institute
Associate of Applied Science Degree from Information Technology – Computer Network Systems
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