Heather Williams
Summary
Dynamic professional with a proven track record at State College University, excelling in customer service and problem-solving. Adept at coordinating events and managing audiovisual setups, demonstrating strong attention to detail and adaptability. Skilled in equipment maintenance and organization, ensuring seamless operations and high-quality service delivery.
Overview
2026
2026
years of professional experience
Work History
Grade 8 Maintenance
State College University
01.2023 - Current
- Coordinate with office staff on events and what is needed for the event through emails and in person communications, going over diagrams for event seating, and how the audio and visual stuff needs to be placed.
- Self-motivated to learn how to use audio and visual equipment.
- Adapted quickly to dynamic and high-pressure settings of setting up events.
- Repairing equipment or damages in the building in a timely manner.
- Proven ability to learn quickly and adapt to new situations of events.
- I've learned to be proficient at setting up portable sound systems. In a timely manner.
- Researching equipment and supplies and requesting equipment and supplies.
- Keeping track of inventory keeping track of supplies keeping track of equipment in an organized manner.
- Communicating with customers on how to use equipment and how they want their events to be set up and letting them know how I can fulfill those needs.
- Used critical thinking to break down problems, evaluate solutions and make decisions of how to use about audiovisual equipment and how to set it up.
- Learned and adapted quickly to new Job technology and what was required.
- Developed and maintained courteous and effective working relationships.
- Proficient with using wireless and wired microphones and podium's wired and portable.
- Proficient, at setting up portable projection screens and projectors and portable t v sets.
- Proficient at opening and closing portable walls to expand rooms and pulling out bleachers and putting them away installing railings and maintaining equipment.
- Have learned how to install apps for audiovisual equipment on to laptops and tables.
- Instructing individuals on use of technology for their events. Helping to ensure that their event goes off well and that they have no technical issues.
- Using power drills and power tools to repair and maintain the building and equipment.
Consultant
Chris Holcomb Construction
08.2019 - 09.2024
- Overseen properties in an organized way.
- Inspected homes for any damage estimated cost of damages.
- Filled out and filed reports in detail about property and its condition.
- Gave recommendations on what needed to be repaired and the cost.
- Received work orders and completed them in a timely manner.
- Replaced door locks and drilled out door locks as requested to secure properties.
- Completed winnerization of properties as required in timely manner.
- Secure properties and outside buildings.
- Estimated cubic feet of debris and furnishings in a home so it could be removed.
- Maintains lawn by trimaine, grass, removing snow and ice, putting down the iser and pruning trees and shrubs.
Grade 9 Dining Hall Worker
State College University
08.2007 - 01.2023
- Followed portion control guidelines diligently, minimizing waste while maintaining quality standards.
- Assisted with event set-up and breakdown, ensuring smooth operations for large-scale gatherings.
- Guided new team members, enhancing their knowledge of effective role practices.
- Use various hand tools to repair and maintain equipment and machines.
- Proficient at allmtypes of floor care, including removing floor finish and applying floor finish, wet sanding Stone and.
- Operated industrial dishwashing machines and maintained them and operated and maintained industrial garbage disposals.
- Operated maintained and did all general maintenance and repairs to frozen yogurt machine.
- Maintained and operated bag in the box, sodas and C02 thanks in proper condition.
- Worked with supervisors on coordinating employees, schedules and job duties.
- Worked with supervisors on proper equipment management and repairs.
- Worked with supervisors on requisitioning.The best equipment in processes for maintaining the building.
Line/prep Cook
Garfield's Restaurant and Pub
08.2007 - 10.2007
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Followed orders from head chef to establish productive and timely preparation of meals.
Food Service Worker
State Collage Area School
2005 - 2007
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Direct Support Professional
Skills Of Central Pennsylvania
2003 - 2005
- Helped individuals with their personal hygiene and living.
- Maintain daily logs and medication logs, gave out individuals medication in a timely manner.
- Maintained the environment of the home in an orderly manner.
- Transported individuals to appointments and to their other programs.
- Was CPI trained and certified for the safety of the clients.
- Overseen home and several individuals at a time in the home in a safe and responsible way.
Education
New Covenant Academy
Mansfield, PASkills
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Problem resolution
- Organization and time management
Timeline
Grade 8 Maintenance
State College University
01.2023 - Current
Consultant
Chris Holcomb Construction
08.2019 - 09.2024
Grade 9 Dining Hall Worker
State College University
08.2007 - 01.2023
Line/prep Cook
Garfield's Restaurant and Pub
08.2007 - 10.2007
Food Service Worker
State Collage Area School
2005 - 2007
Direct Support Professional
Skills Of Central Pennsylvania
2003 - 2005
New Covenant Academy