Heather Winfree
Kill Devil Hills,NC
Summary
Highly motivated service worker with a love for being social to customers, and to other employees. High interpersonal communication skills and a very knowledgeable individual. Customer-oriented with a quick ability to adapt and change when needed. Consistently receives excellent feedback from customers.
Overview
7
7
years of professional experience
Work History
Barista
Bad Cat Coffee
09.2022 - 12.2023
- Kept a clean and organized workspace for optimal productivity and safety.
- Made customers extremely satisfied with serving high quality drinks
- Provided exceptional customer service
- Made sure the customers were satisfied while waiting for their coffees/pastries
Employee
SnowBird
05.2017 - 08.2023
- Opened and Closed regularly
- Even though I wasn't in the manager position I did manager tasks regularly, including inventory, making sure the drawer was accurate, and ensuring all customers were at peak satisfaction
- Helped expo, served ice cream, and effectively promoted revenue
Hostess
Mulligans Bar & Grill
09.2020 - 03.2021
- Collaborated with kitchen staff to make sure online orders were accurately prepped
- Reduced wait times for guests by effectively coordinating with my co workers during busy business hours
- Treated guests with positive attitudes and friendly interactions
Education
Associate of Arts -
Wake Technical Community College
Raleigh, NC12.2024
Skills
- Excellent Memory
- Safe Food Handling Practices
- New Hire Training
- Inventory Management
- Opening and Closing Coordination
- Ability to Adapt
- Hospitality and Accommodation
- Exceptional Customer Service
- Adaptable and Flexible
Timeline
Barista
Bad Cat Coffee
09.2022 - 12.2023
Hostess
Mulligans Bar & Grill
09.2020 - 03.2021
Employee
SnowBird
05.2017 - 08.2023
Associate of Arts -
Wake Technical Community College
Similar Profiles
Jordyn PereraJordyn Perera
Barista Shift Supervisor at Bad Ass Coffee Of HawaiiBarista Shift Supervisor at Bad Ass Coffee Of Hawaii
Kristil BaunKristil Baun
Regional Manager at Bad Ass Coffee Of HawaiiRegional Manager at Bad Ass Coffee Of Hawaii
Emily FuzyEmily Fuzy
Barista at Bad Ass Coffee Of HawaiiBarista at Bad Ass Coffee Of Hawaii