Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Heather Wiorek

Frankfort,IL

Summary

Administrative professional who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Committed to approaching tasks with tenacity, positivity, and attention to detail.

Overview

13
13
years of professional experience

Work History

Bartender

Longshots Bar And Grill
06.2022 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

COVID-19 Tester

Suburban Testing Labs
02.2022 - 05.2022
  • Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
  • Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
  • Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
  • Supported community health efforts by conducting mobile testing events, reaching vulnerable populations in underserved areas.

Office Assistant

Holland Applied Technologies
08.2017 - 08.2021
  • Managing data entry of government documents
  • Daily correspondence with sales representatives
  • Filing
  • Responding to emails and phone calls in a timely and courteous fashion
  • Working knowledge of products and goods
  • Adaptability and flexibility to take on other responsibilities when needed
  • Maintaining professional demeanor with all company employees.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.

Operations Manager

Red Shoes Billiards
04.2014 - 07.2017
  • Managed daily operations and the handling of goods and services
  • Monitored quality assurance
  • Supervised other employees and finalized weekly schedules
  • Delegated daily assignments to ensure business ran smoothly and efficiently
  • Maintained and met daily expectations and the needs of customers
  • Created strategies to improve productivity and proficiency
  • Conducted Monthly Inventory and remained current on goods and products
  • 6+ years customer service experience
  • Upheld strict cash handling procedures.

Bartender

Petersen's Main Inn
06.2011 - 03.2014
  • Greeted guests in a timely and professional manner
  • Remained courteous and calm at all times, even during extremely busy shifts
  • Maintained full knowledge of beverage lists and promotions
  • Carefully followed safety and sanitation policies during handling of food and beverages
  • Managed strict beverage control to minimize waste
  • Processed orders on a computerized Point of Sale System
  • Managed bar revenue, ensuring accurate billing and proper handling of cash
  • Strictly adhered to state laws regarding alcohol and beverage service.

Education

Master of Arts - Psychology

University of St. Francis
Joliet, IL
01.2015

Skills

  • Microsoft Office Proficiency
  • Daily Office Operations
  • Office Management Skills
  • Data Entry
  • Outgoing Correspondence
  • Time Management
  • Excellent Communication Skills
  • Ability to Work under Pressure
  • Positive Attitude
  • Customer Service

Additional Information

Prior to returning back to school, I was employed by Laduzinsky & Associates, P.C. as an Administrative Assistant. I worked on research, filed motions, greeted clients, and daily office communication with clients in a fast-paced law office.

Timeline

Bartender

Longshots Bar And Grill
06.2022 - Current

COVID-19 Tester

Suburban Testing Labs
02.2022 - 05.2022

Office Assistant

Holland Applied Technologies
08.2017 - 08.2021

Operations Manager

Red Shoes Billiards
04.2014 - 07.2017

Bartender

Petersen's Main Inn
06.2011 - 03.2014

Master of Arts - Psychology

University of St. Francis

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Heather Wiorek