Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Yates

Akron,OH

Summary

Dynamic inventory management professional with extensive experience in optimizing stock levels and streamlining warehouse operations. Proven track record of enhancing accuracy and reducing waste through innovative inventory control techniques, demonstrating a commitment to operational excellence. Recognized for a strong focus on team collaboration and adaptability, consistently delivering results that drive efficiency and profitability. Passionate about leveraging industry best practices to elevate inventory processes and support organizational goals.

Overview

21
21
years of professional experience

Work History

Inventory Specialist/CSR

National Commercial Warehouse
02.2021 - Current
  • Monitored inventory levels to ensure accuracy and timely replenishment of stock.
  • Assisted in implementing inventory management systems for enhanced tracking and efficiency.
  • Collaborated with team members to streamline stock organization and retrieval processes.
  • Conducted regular audits to identify discrepancies and improve inventory accuracy.
  • Trained new staff on inventory procedures and best practices for operational excellence.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
  • Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
  • Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.

Inventory Analyst

Signet Jewelers
01.2013 - 01.2020
  • Major responsibilities include execution and implementation of inventory strategies focused on optimizing in-stocks and turn while effectively operating within Open To Buy. Analyzing the trends, productivity and potential growth opportunities within the assortment. Initiating re-buying, distributing and stock balancing of assortment merchandise within the OTB and inventory targets to achieve MPL levels that will properly merchandise each store to satisfy customer preferences. Supervising and prioritizing the workload of the inventory specialist to achieve the analyst's goals.

Merchandise Coordinator

Signet Jewelers
01.2011 - 01.2013
  • Major responsibilities include physical inventory process in sample location, which includes reconciling variances. Creates and maintains all aspects of SKU setup, utilizing vendor provided product specification sheets. Researches and resolve all purchase order discrepancies, price, variances and product quality control issues in collaboration with the distribution center. Provide sales reports and other required documents for vendor meetings. Create and maintain department reports as needed. Participate in department trend discussions, ideation of new concepts and creation of trend boards. Support Omni channel through collaboration with Ecommerce team to ensure product is added to the website.

Special Order Associate

Signet Jewelers
01.2005 - 01.2011
  • Responsible for creating SKUs for new orders in addition to sourcing merchandise to serve the stores. Overseeing order process, store requests of high-profile vendors, such as Rolex, to ensure company and vendor guidelines are met. Obtain cost and attributes of new product, audit vendor invoices to ensure correct charges are being applied. Answer telephone calls and assist the store associates with merchandise inquiries. Train and assist fellow and new team members on current systems and procedures.

Education

High School Diploma -

Cuyahoga Falls High School
Cuyahoga Falls, OH
06.1988

Skills

  • Skilled in Microsoft Office Suite
  • Inventory management support
  • Skilled in managing tasks efficiently
  • Effective problem resolution
  • Skilled in both independent and team settings
  • Proficient in managing challenging situations
  • Self-driven and goal-focused
  • Strong vendor relationship management
  • Experienced with SAP systems
  • Demand forecasting
  • Data analysis

Timeline

Inventory Specialist/CSR

National Commercial Warehouse
02.2021 - Current

Inventory Analyst

Signet Jewelers
01.2013 - 01.2020

Merchandise Coordinator

Signet Jewelers
01.2011 - 01.2013

Special Order Associate

Signet Jewelers
01.2005 - 01.2011

High School Diploma -

Cuyahoga Falls High School

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