Summary
Overview
Work History
Education
Skills
Timeline
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Octavia Weaver

HOUSTON ,TX

Summary

Results-driven administrative professional with a strong foundation in office operations, data management, and customer service. Proven ability to manage multiple priorities, plan and execute events, and maintain confidentiality while handling sensitive information. Highly skilled in interpreting complex policies and ensuring precise record-keeping using platforms like Laserfiche, PeopleSoft, and other enterprise systems. Known for a collaborative mindset, exceptional communication skills, and a proactive approach to problem-solving and streamlining processes. A reliable team player committed to operational excellence and continuous improvement.

Overview

24
24
years of professional experience

Work History

CEU Records Specialist

Houston Community College
06.2020 - Current
  • Process departmental correspondence (invoices, contracts, evaluations, etc.).
  • Process registration of corporate training participants in People Soft
  • Maintain ongoing communication with system registrar’s office to ensure compliance in state reporting.
  • Monitor and follow-up 3rd day class roll submission to Registrar for state reporting;
  • Process all new course addition, special topics, local need forms and/or course changes/revisions received from contract training CE courses.
  • Schedule CE courses using People Soft, for all customized contract training courses.

Enrollment Service Assistant

Houston Community College
01.2001 - 06.2020
  • Assist students with online, and manual admissions
  • Assist students with online, and manual registration.
  • Register students and assess fees in accordance with the college procedures. (CEU, SCH, NCR)
  • Validate and issue college transcripts and enrollment verifications.
  • Demonstrate professional telephone Etiquette and customer service.
  • Resolved student inquiries and issues, maintaining a high level of professionalism and courtesy.
  • Assisted team members in improving workflow efficiency by sharing best practices.
  • Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
  • Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.
  • Managed multiple priorities effectively under tight deadlines, resulting in successful completion of assigned tasks.
  • Supported company growth by consistently meeting or exceeding performance targets within the department.
  • Assisted in training new staff, ensuring they were well-prepared to meet service standards.

Academic Advisor

Houston Community College
01.2005 - 09.2005
  • Advise prospective students regarding academic programs and curriculums.
  • Process degree plans for graduation.
  • Assist with orientation or transfer students, and incoming freshman.
  • Assist in maintain regulatory compliance of TASP.

Education

Bachelor of Science - Educational Studies

Texas Southern University
Houston, TX
05-2025

Associate of Arts - Business Administration

Houston Community College
Houston, TX
05-2004

High School Diploma -

M. B. Smiley High School
Houston, TX
05-1998

Skills

  • Skilled in word processing and spreadsheet software
  • Skilled in Microsoft Office Suite
  • Skilled in operating office equipment
  • Skilled in fostering collaboration across all levels
  • Effective time management skills
  • Proficient in customer support
  • Records management
  • Electronic filing systems

Timeline

CEU Records Specialist

Houston Community College
06.2020 - Current

Academic Advisor

Houston Community College
01.2005 - 09.2005

Enrollment Service Assistant

Houston Community College
01.2001 - 06.2020

Bachelor of Science - Educational Studies

Texas Southern University

Associate of Arts - Business Administration

Houston Community College

High School Diploma -

M. B. Smiley High School

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Octavia Weaver