Heather Youngs
Vashon,Washington
Summary
Dynamic clinical supervisor with expertise in behavioral health compliance and strategic operational leadership. Committed to enhancing program quality and optimizing care strategies to drive client-centered outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
Affect Therapeutics
Remote
11.2023 - Current
- Supervised clinical staff, ensuring adherence to treatment protocols and best practices.
- Directed clinical supervision for substance use and mental health initiatives, enhancing program quality and compliance.
- Oversaw client clinical progress and modified treatment plans according to clinical assessments.
- Facilitated interdisciplinary team meetings to enhance communication and optimize care strategies.
Behavioral Health Consultant
Vashon Youth and Family Services
Vashon, WA
10.2017 - 03.2020
- Conducted regular reviews and assessments to verify that behavioral health staff followed all relevant state and federal regulations.
- Conducted regular audits to verify program compliance with HIPAA regulations and mitigate risks.
- Conducted thorough analysis and development of behavioral health policies and procedures in accordance with Washington administrative codes.
- Facilitated clinical supervision sessions for counseling associates, enhancing their skills and supporting effective client care.
Compliance Manager
Navos Behavioral Health
Seattle, WA
09.2016 - 09.2017
- Led compliance audits to ensure adherence to regulatory standards and internal policies.
- Developed and implemented training programs for staff on compliance regulations and best practices.
- Conducted risk assessments to identify potential compliance vulnerabilities within organizational processes.
- Collaborated with cross-functional teams to enhance compliance workflows and reporting mechanisms.
Director of Clinical Operations
Vashon Youth & Family Services
Vashon, WA
08.2013 - 09.2016
- Directed clinical operations, ensuring high-quality service delivery and compliance with regulatory standards.
- Streamlined program workflows, enhancing service efficiency and patient satisfaction across all departments.
- Collaborated with multidisciplinary teams to develop and implement strategic initiatives aimed at improving community health outcomes.
- Mentored clinical staff, fostering professional development and promoting best practices in patient care.
Clinical Supervisor
APS Healthcare
Honolulu, Hawaii
07.2009 - 09.2012
- Monitored and evaluated caseloads to guarantee compliance with behavioral health HEDIS measures.
- Analyzed and finalized utilization authorization requests, ensuring compliance with healthcare regulations for client hospitalizations.
- Analyzed clinical processes through monthly audits, verifying adherence to NCQA and URAC quality benchmarks.
Education
Master of Science - Clinical Counseling
St Edward University
Austin, TX06-2000
Skills
Licensed Professional Counselor, Oregon
Licensed Mental Health Counselor, Washington
Substance Use Professional, Washington
Certification
Certified Child Mental Health Specialist
Certified Trauma Informed CBT Specialist; University of Washington
Timeline
Clinical Supervisor
Affect Therapeutics
11.2023 - Current
Behavioral Health Consultant
Vashon Youth and Family Services
10.2017 - 03.2020
Compliance Manager
Navos Behavioral Health
09.2016 - 09.2017
Director of Clinical Operations
Vashon Youth & Family Services
08.2013 - 09.2016
Clinical Supervisor
APS Healthcare
07.2009 - 09.2012
Master of Science - Clinical Counseling
St Edward University