Heather Brooke West

Seeking a career opportunity with a dynamic and expanding organization. Enhancing skills and capabilities while thriving in a collaborative and team-oriented environment. Eager to contribute to company growth by leveraging a strong work ethic, adaptability, and passion for continuous learning. Committed to delivering exceptional results and exceeding expectations through effective communication, problem-solving, and a proactive approach to challenges.

• The Swier Clinic/Green Clinics Lab/DE Plastic & Reconstruction Surgery, 01/01/17 to present, MOHs Histotech, Follows established procedures for collecting and processing biological specimens for analysis., Reports results and maintains documentation., Operates and maintains equipment used for embedding and sectioning specimens., Follows safety requirements and appropriately handles and disposes of chemicals., Applies theoretical knowledge of fixation, dehydration, infiltration in tissue processing, decalcification, embedding and staining to produce high quality histologic slides., Appropriately evaluates test orders and associated specimens for validity., Knows and applies specimen tissue codes, CPT codes required for accurate specimen accessioning, testing and billing., Performs immune histochemical, histochemical and impregnation staining procedures and verifies the accuracy of each by utilizing established quality control policies., Perform frozen sections.
• Burke Dermatology, 12/01/14 to 12/01/16, Medical Assistant/Histotech Assistant, Triage new & follow up patients., Assist provider with examination and procedures in room., Chart the examination in EMR to be reviewed and approved by the provider., Patient call backs/Prior authorizations., Assist with MOHS skin cancer surgeries, Xtrac laser, Blu Light, Cosmetic Procedures., Follows established procedures for collecting and processing biological specimens for analysis., Reports results and maintains documentation., Operates and maintains equipment used for embedding and sectioning specimens., Follows safety requirements and appropriately handles and disposes of chemicals., Applies theoretical knowledge of fixation, dehydration, infiltration in tissue processing, decalcification, embedding and staining to produce high quality histologic slides., Appropriately evaluates test orders and associated specimens for validity., Knows and applies specimen tissue codes, CPT codes required for accurate specimen accessioning, testing and billing., Performs immune histochemical, histochemical and impregnation staining procedures and verifies the accuracy of each by utilizing established quality control policies.

• Fady Gerges, MD, Pathologist, Green Clinics Laboratory
• Patrick Swier, MD, Plastic Surgeon, The Swier Clinic
• David Schmidt, MD, Plastic Surgeon, DE Plastic & Reconstructive Surgery
• Summer Matthews, Office Manager, Burke Dermatology Rehoboth location
• Gerald Stroup, PAC, Physician’s Assistant, SunWise Dermatology
• Desiree Ray, Office Manager, SunWise Dermatology previously Burke Dermatology

• Delaware Technical Community College, 04/01/08, GED Completed
• Delaware Technical Community College, 08/01/09, Human Development, Sociology, Medical Terminology, Essentials A&P, Basic Chemistry
• National Healthcare Association (NHA), 08/01/17, Certified Clinical Medical Assistant (CCMA)
• American Society for MOHs Histotechnology, 11/01/17, MTQA training
• Green Clinic Laboratory, 05/01/16, MOHs histotech training