Heather C. Latvala, M.Ed., CRC
Enumclaw,WA
Summary
Experienced Health Services Professional, Case Manager and Vocational Rehabilitation Counselor offering a proven reputation of effective collaboration. Detail oriented with exceptional interpersonal and communication skills within diverse environments. Knowledgeable in Washington State Workers Compensation, Occupational Health Best Practices and Return to Work.
Overview
29
29
years of professional experience
Work History
Case Manager / Health Services Coordinator COHE
UW Medicine / Valley Medical Center
05.2000 - Current
- Provided Case Management Services at the Occupational Health Services Clinic and Health Services Coordinator for the Center of Occupational Health and Education (COHE)
- Coordinated medical and vocational services for Injured Workers that include employers (addressing RTW priorities) and insurance carriers (authorization for treatment, accepted conditions on claim and scheduling)
- Responsible for providing Education and Training of Occupational Health Best Practices and process improvement to Medical Providers and staff enrolled the the COHE
- Maintained accurate documentation on all cases
- On-going evaluation of treatment plans and patient progress to promote timely recovery and optimize outcomes and return to work
- Professional Presentations at Regional and National Conferences
- Member of International Association of Rehabilitation Professionals (IARP), Professional in Workers Compensation (PWC) and Washington Self-Insurance Association (WSIA)
Vocational Rehabilitation Counselor
Concentra Managed Care
01.1996 - 04.2000
- Provided Vocational Counseling for industrially injured workers
- Managed caseload, tracked progress and provided ongoing support
- Assisted Injured Workers and employers with return to work - including light duty job descriptions, job analyses and coordination with Medical Providers
- Completed Ability to work assessments
- Developed Resumes, taught job seeking and interviewing skills and placement services.
- Coordinated vocational goal exploration, labor market research and vocational retraining plans.
Education
M. Ed. - Counseling Psychology And Rehabilitation
Washington State University
Pullman, WABachelor of Science - Psychology And Communications
Brigham Young University
Provo, UTCertified Rehabilitation Counselor (CRC) -
Commission On Rehabilitation Counselor Certification (CRCC)
Educational Staff Associate Certification (School) -
University of Washington
Seattle, WASkills
- Care Coordination
- Effective communicator
- Working knowledge of Workers Compensation System
- Job descriptions, Job analyses and accomodations
- Computer skills
- Vocational Assessment
- Community Relations
- Professional ethics
- Friendly, positive attitude
- Teamwork and collaboration
Timeline
Case Manager / Health Services Coordinator COHE
UW Medicine / Valley Medical Center
05.2000 - Current
Vocational Rehabilitation Counselor
Concentra Managed Care
01.1996 - 04.2000
M. Ed. - Counseling Psychology And Rehabilitation
Washington State University
Bachelor of Science - Psychology And Communications
Brigham Young University
Certified Rehabilitation Counselor (CRC) -
Commission On Rehabilitation Counselor Certification (CRCC)
Educational Staff Associate Certification (School) -
University of Washington
Similar Profiles
Aden AlemuAden Alemu
Service Navigator at UW Medicine Valley Medical CenterService Navigator at UW Medicine Valley Medical Center
EUREKA GRIFFITHEUREKA GRIFFITH
Interim Retail Supervisor at UW Medicine - Northwest Hospital & Medical CenterInterim Retail Supervisor at UW Medicine - Northwest Hospital & Medical Center
Chrystle WallerChrystle Waller
Critical Care Float Pool Registered Nurse at UW Medicine - Northwest Hospital & Medical CenterCritical Care Float Pool Registered Nurse at UW Medicine - Northwest Hospital & Medical Center
Jocie LambroJocie Lambro
Barista at Trailside EspressoBarista at Trailside Espresso
Jeff LewisJeff Lewis
Retail Operations Manager at Carpinito BrothersRetail Operations Manager at Carpinito Brothers