Heather D. Thigpen
Lebanon,TN
Summary
Motivated Project Manager with 7 years of experience controlling all stages of projects from inception through monitoring and closing, exceeding expectations of being on time and on budget. Considerable client-facing project experience has driven commitment to customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Manager II
Hospital Corporation Of America, HCA
Nashville, TN
04.2015 - Current
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Identified plans and resources required to meet project goals and objectives.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
IT&S Project Manager
IT projects
Franklin, TN
04.2011 - 04.2015
- Responsible for planning and managing, of moderate to medium complexity, including planning, execution, scheduling, definition of product functionality, and cost/budget development and tracking
- Work with Business Owners, IT&S Product Owners, and Solution Leaders to define a project’s objectives and scope; work across the IT&S organization to acquire resources and form project teams; estimate project schedule and costs; manage the work of team members and third-party contractors, consultants, and vendors, to deliver IT products according to plan, schedule, and budget
- Oversee projects from initiation, to development of defined results, and through deployment of product, including turnover to appropriate systems support and user support organizations.
Education
Diploma -
Glencliff High School
Antioch, TN6.1988
Skills
- Microsoft Office Suites (all programs)
- Microsoft Project
- Purchasing and Procurement
- Systems Implementations
- Vendor Selection
- Scrum Methodology
- Software and Hardware Implementation
- Lean Principles
- Data Center Migrations
Affiliations
PMI Org & Nashville Chapter
Women In Technology In TN
International Association of Women
Wilson County Chamber of Commerce
Certification
- Certified Scrum Master, HCA
Timeline
Project Manager II
Hospital Corporation Of America, HCA
04.2015 - Current
IT&S Project Manager
IT projects
04.2011 - 04.2015
Diploma -
Glencliff High School
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