Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Adams

Enterprise

Summary

Operations-focused Technical Project Manager with 6+ years of experience driving implementation, client onboarding, and cross-functional delivery in fast-paced, remote environments.

Overview

6
6
years of professional experience

Work History

Project Manager II

Fenix24
08.2024 - Current
  • Lead end-to-end delivery of cybersecurity incident response and recovery engagements, serving as primary client contact from intake through completion.
  • Own project scope, timelines, and delivery coordination across engineering, design, and technical response teams in high-pressure environments.
  • Support client onboarding and operational readiness by coordinating tools, documentation, workflows, and internal handoffs.
  • Identify process gaps and operational inefficiencies; contribute to repeatable workflows that improve delivery speed and consistency.
  • Partner cross-functionally to ensure alignment, risk mitigation, and on-time execution.
  • Onboard Clients and ensure access is established for all parties

Project Administrator - Software Development

TEKsystems
01.2023 - 08.2024
  • Coordinated operational activities across multiple program initiatives, managing schedules, deliverables, and documentation.
  • Tracked milestones and risks, escalating issues to maintain program momentum and service continuity.
  • Supported stakeholder communication through status updates, reporting, and documentation management.

Program Assistant

Department of Defense
01.2020 - 02.2021
  • Supported program operations by coordinating schedules, communications, and deliverables across multidisciplinary teams.
  • Maintained documentation and reporting to ensure visibility into program status and milestones.
  • Assisted leadership with planning, coordination, and issue resolution in a structured, compliance-driven environment.

Education

Bachelor of Science - Project Management

Southern New Hampshire University
Manchester, NH
03-2026

Associate of Science - Cyber Defense

George C. Wallace Community College
Dothan
12-2023

Skills

    Program & Operations

  • Implementation & onboarding support
  • Workflow optimization & process improvement
  • Cross-functional coordination
  • Operational readiness & execution
  • Project Management

  • Agile / Scrum & Waterfall
  • Timeline & milestone tracking
  • Risk identification & mitigation
  • Stakeholder & client communication
  • Tools & Systems

  • Jira, Confluence, Asana
  • Microsoft Office Suite, Google Workspace
  • Power Automate, Tableau
  • Azure, ConnectWise

Timeline

Project Manager II

Fenix24
08.2024 - Current

Project Administrator - Software Development

TEKsystems
01.2023 - 08.2024

Program Assistant

Department of Defense
01.2020 - 02.2021

Bachelor of Science - Project Management

Southern New Hampshire University

Associate of Science - Cyber Defense

George C. Wallace Community College