Summary
Overview
Work History
Education
Skills
Certification
Professional Development
Volunteer-Humane Society
Timeline
Generic

Heather June Anderson

Windsor,CO

Summary

Analytical Underwriter with expertise in Commercial Risks. Gifted in evaluating risk and loss potential and developing information for new and renewal policies. Team-oriented with success in building relationships with brokers and sales agents to achieve business goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Insurance Underwriter

Tuscarora Wayne
12.2022 - Current
  • Analyzing profitability of individual agent's books of business, determining appropriate class codes and rates for policies, managing workflow and volume to meet customer service, quality, and production goals, reviewing new applications and determining eligibility, providing phone support for use of system and eligibility guideline

Insurance Auditing

Insurance Audit Services
01.2006 - 12.2022
  • Gathering data over phone, fax, and email, determining, appropriate class codes for audible insurance policies, managing workflow and volume to meet customer service, quality, and production goals, averaging data entry of 50 items weekly, averaging time service of 25 days (items completed from start to finish)

Commercial Underwriter

State Farm Insurance
01.2005 - 01.2006
  • Reviewing individual commercial exposures to determine eligibility and appropriate rate, using judgment to make decisions and exceptions to business practices, reviewing insurance to value and replacement cost calculators, reviewing agent's books of business to help with profitability and growth

Commercial/Personal Lines Supervisor

State Farm Insurance
01.2001 - 01.2005
  • Creation and implementation of a training program for new employees including measurable benchmarks, supervising 17 support and professional level employees, administering employee performance and salary reviews, budget planning, analysis of reports including profitability, market share, employee retention, sales, and market penetration

Personal Lines Underwriter

State Farm Insurance
01.1997 - 01.2001
  • Reviewing individual insurance application to determine eligibility, reviewing insurance to value and replacement cost calculators, using judgment to make decisions and exceptions to business practices, providing loss mitigation suggestions to help agents with profitability, suggesting marketing strategies to locate business that was profitable and would help agents insulate the policy holder account

Education

Bachelor's Degree in Elementary Education -

University of Wyoming
Laramie, WY
01.1997

Skills

  • Creative problem solver and Active Listener
  • Customer service; including phone skills
  • Excellent Communication Negotiation Skills, and Relationship Building
  • Leadership skills with ability to motivate others
  • Analytical thinker and Data Interpretation
  • Organization, Adaptability, Time Management, Multi-Tasking
  • Insurance Acumen (Workflow, Current Trends and Terminology)
  • Technical knowledge- Microsoft Office Suites, Guidewire, PAAS, Underwriting Software
  • Attention to Detail
  • Reliability
  • Professional Demeanor; Written Communication, Verbal Communication, Non-Verbal Communication, and Appearance
  • Adaptability and Flexibility

Certification

P&C and Life and Health Insurance License, 1997-01-01, 2006-01-01


Professional Development

  • State Farm sponsored sales course-Selling the Invisible
  • Acceptance into State Farm Agency Program 2000
  • Designation: AU60 Completed
  • AU61 Currently enrolled

Volunteer-Humane Society

Care of sick and injured animals

Administer medications and IV's

Schedule Vet Appointments

Train animals as needed

Participate in Fundraisers

Adoption Ambassador

Timeline

Insurance Underwriter

Tuscarora Wayne
12.2022 - Current

Insurance Auditing

Insurance Audit Services
01.2006 - 12.2022

Commercial Underwriter

State Farm Insurance
01.2005 - 01.2006

Commercial/Personal Lines Supervisor

State Farm Insurance
01.2001 - 01.2005

Personal Lines Underwriter

State Farm Insurance
01.1997 - 01.2001

Bachelor's Degree in Elementary Education -

University of Wyoming

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Heather June Anderson