Heather K. Annis, MSW
Eagle Butte,SD
Summary
Experienced Integrated Case Manager/Social Worker/Medication Manager with deep understanding of Tribal communities and proven track record of coordinating care for Native American individuals. Proactive and resourceful, possesses strong knowledge of community resources and adept at leveraging them to provide comprehensive support. Strong communicator passionate about helping others and dedicated to achieving desired case outcomes. Excellent problem-solving, conflict resolution, and communication abilities. Committed to making a positive impact in the lives of those served.
Overview
31
31
years of professional experience
Work History
Integrated Case Manager/Medication Management
Cheyenne River Sioux Tribe Behavioral Health Dept.
05.2016 - Current
- Work closely with Psychiatric Nurse Practitioner to ensure safe and correct medication administration, coordinate with healthcare providers, and monitor patient responses to treatment.
- Educate clients, ensure medication adherence, and monitor health indicators.
- Ensure patients fully understand their health conditions and the associated symptoms. Provide essential education that empowers clients to recognize early signs of complications and to manage their symptoms effectively.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Evaluated treatment plans against individual goals and healthcare standards.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Provided leadership, guidance and support to staff members.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Updated client documentation for accurate, compliant and current records.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Documented client progress and activities in accordance with agency policies and procedures.
- Developed and maintained strong relationships with community resources for successful referrals.
Youth Care Worker
Sacred Heart Center Child Services
12.2015 - 05.2016
- Completed clear and concise documentation of youth behavior and actions.
- Evaluated needs of youth and outlined measures to address.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Assisted in proper evacuation of youth during emergency situations such as inclement weather.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Lead individualized and group counseling sessions with children and families.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
- Documented data and completed accurate updates to case records.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Attended treatment team meetings to discuss youth's mental and behavioral progress.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
Intern
University of North Dakota
08.2015 - 12.2015
- Worked with at-risk youth in residential group home setting
- Provided basic case management and treatment planning
- Maintained relationships between faculty and treatment home staff
- Participating in weekly therapy groups with the on-site guidance counselor.
Consultant
Cheyenne River Infant & Toddler Program (CRI&TP)
06.2015 - 08.2015
- Provided continued services throughout the summer to existing clients
- Working with children in the following areas: seeing and/or hearing; movement; play therapy; basic, age appropriate functionality skills, including: eating, potty training, speech/talking; learning; and behavior
- Parent education and support
- Assessments to new clients and termination to those leaving the program.
Intern
University of North Dakota
01.2014 - 05.2014
- Working with children in the following areas: seeing and/or hearing; movement; play therapy; basic, age appropriate functionality skills, including: eating, potty training, speech/talking; learning; and behavior.
Home Coordinator/Program Coordinator
REM of Wisconsin
01.1997 - 01.2007
- Assisted in writing Individual Program Plans and Service Plans for clients, participated in clients' personal meetings with case managers, doctors and family, participated in medical appointments/ordering medications, and managed staff and staff responsibilities.
Assistant Home Manager
REM of North Dakota
01.1994 - 01.1997
- Helped Home Manager with staffing and staff responsibilities, attending medical appointments and individual appointments for each client.
Education
Masters of Social Work - Study of Social Work With Native Americans
University of North Dakota
Grand Forks, ND12.2015
Bachelor of Science: Social Work -
University of North Dakota
Grand Forks, ND05.2014
Bachelor of Arts: American Indian Studies -
University of North Dakota
Grand Forks, ND05.2014
Skills
- Medication Management
- Medical Records Management
- Patient support
- Care Coordination
- Client Advocacy
- Referral Coordination
- Direct Patient Care
- Case Management Tracking
- EMR / EHR
- AccuCare
- Organization and Multitasking
- Community Outreach
Enrolled Member
Cheyenne River Sioux Tribe
Training
HIPAA Training-7/31/2024
42 CFR Training-7/31/2024
ISSA Training-11/22/23 for FY 2024
Adult Mental Health First Aid USA-10/2/2023...expires 10/2/2026
Protecting Children from Sexual Abuse by Health Care Providers-9/20/23
Basic Life Support (CPR & AED)-12/15/2023...expires 12/15/2025
Blood Pressure/Vitals Training-5/30/2024
NSC Defensive Driving Course 9th Edition-10/13/2016
Basic Use of Hand Portable Fire Extinguishers-9/12/2017
References
- Pam Guider, Psychiatric Nurse Practitioner, Wakpa Waste Counseling Services: Mental Wellness & Addiction Counseling, 24276 166th St. Airport Rd., P.O. Box 590, Eagle Butte, SD, 57625, 605-964-0751, pam.guider@ihs.gov
- Marisa M. Mendoza, MSW, Dean of Students, Haskell Indian Nations University
- Dr. Sharon Carson, Chester Fritz Distinguished Professor, Department of Philosophy and Religion, University of North Dakota, 276 Centennial Drive, Grand Forks, ND, 58202-7209, 701-777-2764, sharon.carson@und.edu
- Dr. Dheeshanna Jayasundara, Assistant Professor, Department of Social Work, University of North Dakota, 225 Centennial Dr, Grand Forks, ND, 58202-7135, 701-777-4869, dheeshana.jayasundara@UND.edu
- Dr. Birgit Hans, Chester Fritz Distinguished Professor, Department of American Indian Studies, University of North Dakota, O'Kelly 202, Grand Forks, ND, 58202, 701-777-4649, birgit_hans@und.nodak.edu
- Peggy Gallipo, M.S., SLP, Director, Bureau of Indian Education: Cheyenne River Infant and Toddler Program, P.O. Box 2020, Eagle Butte, SD, 57625, 605-964-7223, peggy.gallipo@bie.edu
- Leah Spiel, Child Services Director, Sacred Heart Center, P.O. Box 2000, Eagle Butte, SD, 57625, 605-964-6069, ispiel@shconline.org
Timeline
Integrated Case Manager/Medication Management
Cheyenne River Sioux Tribe Behavioral Health Dept.
05.2016 - Current
Youth Care Worker
Sacred Heart Center Child Services
12.2015 - 05.2016
Intern
University of North Dakota
08.2015 - 12.2015
Consultant
Cheyenne River Infant & Toddler Program (CRI&TP)
06.2015 - 08.2015
Intern
University of North Dakota
01.2014 - 05.2014
Home Coordinator/Program Coordinator
REM of Wisconsin
01.1997 - 01.2007
Assistant Home Manager
REM of North Dakota
01.1994 - 01.1997
Masters of Social Work - Study of Social Work With Native Americans
University of North Dakota
Bachelor of Science: Social Work -
University of North Dakota
Bachelor of Arts: American Indian Studies -
University of North Dakota
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