Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roberta Tiger

Eagle Butte,SD

Summary

Have worked in fields that require advocacy for victims and families. Assist the client as much as possible with the situation with care and confidentiality. Complied data to be used for research and reporting statistics to agencies for funding purposes and reporting purposes.

Overview

19
19
years of professional experience

Work History

Office Manager

Cheyenne River Sioux Tribe - Legal Department
11.2016 - Current
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • It enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
  • Launched quality assurance practices for each phase of development
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Assisted the Contract Prosecutor with office duties pulling police reports and compiling files for Criminal Children's court and Civil Court Hearings.
  • Address PO Box 590 Eagle Butte, SD 57625
  • Phone Number 605-964-6686
  • Supervisor Name Current is Kimberly Craven 605-964-6686 October 2023- Current
  • Previous Attorney General is Tracey Zephier 605-347-1265 July 2018- June 2023
  • Previous Attorney General Diane Roy 601-669-6063 April 2017- January 2018
  • Previous Attorney General Marc Roy 601-669-6063 December 2016 - April 2017
  • Previous Attorney General is Kurt Spilker Unknown contact information November 2016 - December 2016
  • Starting Salary $__________ Ending Salary$_________
  • Reason for leaving looking for career change.

Benefits Specialist

Cheyenne River Sioux Tribe - Benefits Office
10.2015 - 11.2016
  • Increased employee satisfaction by implementing comprehensive benefits programs and initiatives.
  • Streamlined benefits administration processes for improved efficiency and reduced errors.
  • Enhanced understanding of benefit offerings with effective communication materials and presentations.
  • Negotiated cost-effective contracts with insurance carriers, resulting in significant savings.
  • Managed COBRA compliance, ensuring timely notifications and accurate administration for former employees.
  • Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
  • Supervisor Name Michelle Benoist (Moran) 605-964-4819
  • Starting Salary $__________ Ending Salary$_________
  • Reason for leaving looking a career change

Receptionist

Cheyenne River Sioux Tribe - Human Resources
04.2014 - 09.2015
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Supervisor Name Tawny Lawrence 605-964-4819 Starting Salary $__________ Ending Salary$_________
  • Reason for leaving looking for career change.

Loan Agent

Western Sky
10.2012 - 08.2013
  • Improved loan processing efficiency by streamlining procedures and implementing digital tools.
  • Enhanced customer satisfaction with timely updates on loan application status and addressing client concerns.
  • Developed strong relationships with clients, resulting in increased repeat business and referrals.
  • Collaborated with underwriters to expedite loan approvals and secure better terms for clients.
  • Address PO Box 360, Timber Lake, SD 57656 Phone 605-865-3311 Business is Closed
  • Supervisor Name Kim Knuf
  • Starting Salary $__________ Ending Salary$_________
  • Reason for leaving business is no longer operating and was closed in July 2013.

Case Manager

Pueblo Rape Crisis Center
10.2010 - 11.2011
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Participated in regular professional development opportunities to stay current on best practices within the field of case management.
  • Promoted asafe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
  • Streamlined service coordination efforts through diligent maintenance of client files and efficient use of case management software tools.
  • Address 503 North Main Street # 526, Pueblo CO, 81003.
  • Supervisor Named Nancy Ward 719-225-9558
  • Starting Salary $__________ Ending Salary$_________
  • Reason for leaving to stay home with my children.

Correctional Officer

Corrections Corporation Of America
09.2005 - 03.2007
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Assisted in the training of new correctional officers, guiding best practices and procedures.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Address 304 Ray Sandoval Street, CO 81089

Phone Number 615-263-3000

  • Supervisor Name Paul Pacheco
  • Starting Salary $__________ Ending Salary$_________
  • The reason for leaving this facility was laid off and the Correction Corporation changed thecompany name to CoreCivic.

Education

High School Diploma -

Cheyenne Eagle Butte
Eagle Butte, SD
05.1997

Skills

  • Office Management
  • Expense Reporting
  • Compliance Monitoring
  • Contract Administration
  • Analytical Thinking
  • Documentation And Reporting
  • Project Management
  • Information Gathering
  • Data Processing
  • Incident Reporting
  • Budget Forecasting
  • Problem-solving abilities
  • Logistics Coordination
  • Written Communication
  • Attention to Detail
  • Time Management
  • Task Prioritization
  • Flexible and Adaptable
  • Dependable and Responsible
  • Computer Skills

Timeline

Office Manager

Cheyenne River Sioux Tribe - Legal Department
11.2016 - Current

Benefits Specialist

Cheyenne River Sioux Tribe - Benefits Office
10.2015 - 11.2016

Receptionist

Cheyenne River Sioux Tribe - Human Resources
04.2014 - 09.2015

Loan Agent

Western Sky
10.2012 - 08.2013

Case Manager

Pueblo Rape Crisis Center
10.2010 - 11.2011

Correctional Officer

Corrections Corporation Of America
09.2005 - 03.2007

High School Diploma -

Cheyenne Eagle Butte
Roberta Tiger