Heather K. Victor

• Led indirect sourcing strategy across key spend categories focusing on CAPEX, IT, and Sustainability—driving innovation and cross functional value. Able to drive for $2M in savings in 10 months.
  • Maximized ROI on capital investments and proactively minimized supply chain risks through forward-looking procurement strategies.
  • Forged powerful cross-departmental alliances to champion sourcing initiatives and unlock enterprise-wide cost efficiencies.
  • Crafted and implemented procurement policies, expertly negotiating supplier agreements to ensure compliance and long
  term value creation.

• Directed a high-performing S2P team with an emphasis on talent development, innovative system design, and transformative
change management.
• Executed a global S2C implementation as functional lead across Wabtec's top three ERP platforms, driving system harmonization at scale.
• Authored and championed the Indirect Procurement Policy while leading the successful rollout and adoption of the Coupa platform.
• Orchestrated stakeholder engagement strategies and change communications across global sites to ensure alignment and buy-in across a 30,000 person footprint.
• Mentored and inspired team members, fostering growth and career development both within and beyond direct reporting lines.

• Served as key user for SAP PtP and e-Catalog systems, leading supplier enablement across Ariba S2P modules; also acted as NAFTA lead for VMD/SLP integration and spearheaded business process enhancements.
• Established streamlined Content Management team workflows and comprehensive documentation to centralize supplier management processes and standardize material and services dashboards for
  broad organizational use.
• Diagnosed key inefficiencies within shared services that hindered timely invoice processing, and implemented targeted solutions that elevated Covestro's invoice automation rate from 4% to 92% within just 18 months.

• Provided operational support for local sourcing activities related to Technical Goods and Indirect Materials, contributing to procurement efficiency and policy alignment.
• Partnered with global, national, and local procurement teams to execute strategic sourcing initiatives, aligning with broader category strategies and maintaining project data across customer IT systems.
• Spearheaded supplier and material transition projects saving Covestro $500K annually at their Pittsburgh HQ.
• Supported turnaround procurement efforts at the Baytown site to ensure uninterrupted operations.
• Contributed critical support as part of the Hurricane Harvey response team, assisting in employee recovery and site restoration efforts.
• Delivered responsive customer service through timely, accurate purchase order creation and proactive resolution of supply chain discrepancies.
• Advanced procurement automation by supporting the development and optimization of local IT systems and workflows.

• Coordinated and expedited the flow of materials, parts, and assemblies. across departments to align with production and shipping priorities to fill orders of over $25M.
• Managed global distribution of service parts to 100+ field representatives based on demand.
• Oversaw material master creation and executed related workflow processes.
• Analyzed and reviewed lead times for service and production materials to improve planning accuracy.
• Updated suppliers with rebranding drawings as part of a large scale Rebranding Project.
• Appointed liaison by plant management for the Service Logistics Improvement Project, coordinating cross-functional departments to resolve supply chain disruptions from a system software upgrade and ensure timely material shipments to customers and field teams.
• Assisted in testing and implementing a new SAP system to enhance operations.