Heather L Larsen

• Performed vital signs, such as blood pressure, pulse and temperature of patients.
• Conducted EKGs and other diagnostic tests.
• Assisted physicians with medical exams and procedures.
• Obtained laboratory specimens for testing purposes.
• Maintained patient records, including histories and test results.
• Scheduled appointments with physicians for follow-up care or additional treatments.
• Provided educational materials to patients regarding their health conditions.
• Ensured all documentation was accurate, complete and up-to-date according to established policies and procedures.
• Answered phones, responded to inquiries from patients or family members, scheduled appointments.
• Prepared lab specimens for analysis according to protocols provided by the laboratory.
• Greeted visitors and directed them to appropriate personnel or departments.
• Maintained a clean work environment by following infection control procedures.
• Assisted in maintaining an organized system of filing patient records both electronically and manually.
• Reviewed information in electronic medical records for accuracy prior to submission of claims.
• Participated in continuing education opportunities related to Medical Assisting field.
• Measured vital signs and took medical histories to prepare patients for examination.
• Scheduled appointments for patients via phone and in person.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
• Conducted insurance verification and pre-certification and pre-authorization functions.
• Incorporated outside records into charts and EHR.

• Assisted patients with activities of daily living such as bathing, grooming, and dressing.
• Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
• Reported changes in patient condition to registered nurse or physician.

•Travel CNA for Erie area facilities.

• Transported patients to treatment units, using wheelchair or strher.
• Answered call lights promptly and responded to patient needs accordingly.
• Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
• Observed patients for any changes in their physical or mental condition.
• Served meals to patients in their rooms and assisted with feeding when needed.
• Cleaned and sanitized patient rooms according to established protocols.
• Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
• Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
• Collected specimens for testing purposes upon request from physicians or nurses.
• Administered medications as directed by registered nurse or physician.
• Assisted with ambulation of patients utilizing appropriate equipment safely.
• Took temperature readings orally or rectally as instructed by the RN or MD.
• Provided emotional support to family members regarding end-of-life decisions.
• Provided comfort measures such as back rubs and positioning pillows for added comfort.
• Monitored vital signs including blood pressure, pulse rate, respiration rate.
• Responded quickly to emergency situations involving sudden illness or injury.
• Participated in educational programs related to nursing assistant skills development.
• Assisted with admission procedures such as gathering personal data from the patient's chart.
• Answered signal lights, bells or intercom systems to determine resident needs.
• Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
• Documented activities and recorded information in EMR system.
• Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
• Managed and maintained patient rooms, shared-living areas and nursing stations.
• Exhibited compassionate care and communication regarding issues surrounding death and dying.
• Assisted residents in preparing for activities and social programs.
• Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
• Distributed drinking water and nourishment to residents.
• Helped residents walk with or without self-help devices.
• Used mobility devices to transport patients.
• Assisted residents with bathing and dressing to promote personal hygiene.
• Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
• Observed and reported unusual symptoms and changes to charge nurse.

• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Administered injections, medications and treatments as directed by the physician.
• Provided assistance to medical staff in performing minor surgical procedures.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Organized patient charts before each day's clinic sessions began.
• Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
• Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Filed insurance claims forms in accordance with applicable regulations.
• Scheduled appointments for patients via phone and in person.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Measured vital signs and took medical histories to prepare patients for examination.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Organized charts, documents and supplies to maintain team productivity.
• Cleaned and maintained medical equipment following procedures and standards.
• Documented notes during patient visits.
• Responded to patient callbacks and phone-in prescription refill requests.
• Educated patients about medications, procedures and physician's instructions.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Conducted insurance verification and pre-certification and pre-authorization functions.
• Incorporated outside records into charts and EHR.
• Labeled and completed lab requisitions using ICD and CPT coding.