HEATHER L. YOUNG-TENNANT
Morgantown
Summary
Professional social worker with experience in healthcare settings, specializing in patient advocacy and resource coordination. Skilled in crisis intervention, case management, and emotional support. Strong focus on team collaboration and achieving outcomes under changing circumstances. Valued for integrity, empathy, adaptability, and communication skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Medical Social Worker
WVU Medicine / University Health Associates
12.2013 - Current
- Provide social work services to all Morgantown-area WVUM Pediatric and Adult Ambulatory Clinics, including the POC, RNI, Eye Institute, Cheat Lake Physicians, and STC specialty clinics.
- Provide social work interventions and support to WVUM patients through brief counseling and community resource linking.
- Facilitate patient referrals to agencies for home health, hospice, inpatient rehab, and long-term care services.
- Provide social work services for adult and pediatric specialty clinics (ALS, RNI Memory & Movement, Cleft Palate, Bowel Management, etc.).
- Assist WVUM clinic staff with mental health screenings (SAFE-T, depression, etc.).
Bereavement Services Coordinator
Morgantown Hospice, LLC / Amedisys Hospice
09.2010 - 12.2013
- Provided support to bereaved families through supportive calls, visits, and mailings.
- Facilitated popular bi-monthly bereavement support group.
- Provided continuing education to multiple disciplines by producing and hosting well-attended annual bereavement conference.
- Collaborated with Morgantown area therapists for community bereavement support.
- Provided social work services to Hospice patients and families.
- Worked closely with local hospital care management teams to facilitate discharge needs.
- Comprehensive understanding of hospice processes throughout all stages of care.
- Provided extensive hours of on-call support to patients and agency staff.
Counselor
Mountaineer Challenge Academy
01.2004 - 09.2010
- Provided individual and group counseling, educational and vocational guidance services.
- Instrumental in management and consistent fulfillment of counseling requirements.
- Assisted Cadets in securing placement and post-graduation services.
- Assisted Cadets to understand and overcome social and emotional problems.
- Skilled in research and follow-up activities in order to evaluate counseling techniques.
- Instructed life skills classes (healthy relationships, social skills, and human diversity).
MSW Student Intern
Louis A. Johnson VA Medical Center
09.2009 - 06.2010
- Provided psychiatric social work support to Veterans and their families.
- Completed psychosocial assessments.
- Collaborated with VA clinical staff to evaluate Veterans' mental health and social conditions, and assess client needs.
- Assisted Veterans to overcome dependencies, recover from illness, and adjust to life through individual counseling.
- Facilitated group meetings focused on developing attitudes and social skills for improved family relations and community responsibility.
- Assisted Veterans with forming advance directives, care plans, and discharge plans.
Patient Account Representative (On-Call & FT)
Monongalia General Hospital
09.1997 - 12.2003
- Patient account management and customer service.
- Extensive experience with all major insurance carriers including Medicare and Medicaid.
Case Manager
Monongalia County Youth Services Center
01.2001 - 02.2002
- Administrative role requiring supervisory oversight and on-call status.
- Involved in all facets of client care, treatment/goal plan development, MDT meeting & legal proceedings participant, group facilitation.
Education
Master of Social Work -
West Virginia University
Morgantown, West Virginia01.2010
Bachelor of Social Work -
West Virginia University
Morgantown, West Virginia01.2000
Skills
- Crisis intervention
- Brief counseling
- Child welfare
- Resource knowledge
- Caregiver support
- Grief support
- Suicide prevention
- Anger management
- Teamwork and collaboration
- Problem-solving
Certification
- Licensed Graduate Social Worker (LGSW)
- State of West Virginia Notary Public
Timeline
Medical Social Worker
WVU Medicine / University Health Associates
12.2013 - Current
Bereavement Services Coordinator
Morgantown Hospice, LLC / Amedisys Hospice
09.2010 - 12.2013
MSW Student Intern
Louis A. Johnson VA Medical Center
09.2009 - 06.2010
Counselor
Mountaineer Challenge Academy
01.2004 - 09.2010
Case Manager
Monongalia County Youth Services Center
01.2001 - 02.2002
Patient Account Representative (On-Call & FT)
Monongalia General Hospital
09.1997 - 12.2003
Master of Social Work -
West Virginia University
Bachelor of Social Work -
West Virginia University
Community Service
Monongalia County Sexual Assault Response Team, WVU Coordinated Campus Response Team, West Virginia Family Grief Center Board Member, NCWV Senior Health Advisory Committee
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