Summary
Overview
Work History
Education
Skills
Timeline
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Heather Larry

Cypress,TX

Summary

Dynamic and results-oriented professional with a proven track record , excelling in roles requiring exceptional organizational and customer service skills. Expert in enhancing store efficiency and appearance through meticulous stocking and safety practices. Solid background in customer service, efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

6
6
years of professional experience

Work History

Overnight Stocker

Walmart
01.2024 - 11.2024
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.

Package Handler

FedEx
11.2021 - 12.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.

Cook

Voodoo Doughnut
08.2020 - 10.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Customer Service Cashier

Typhoon Texas Waterpark
03.2019 - 08.2020
  • Enhanced customer experience by providing friendly and efficient ticket-taking services.
  • Contributed to venue security by identifying counterfeit tickets and reporting suspicious behavior.
  • Adhered strictly to safety protocols at all times, contributing to a secure environment for both staff and attendees.
  • Collaborated with event staff to ensure a seamless and enjoyable experience for patrons.
  • Handled cash transactions securely, adhering to strict cash handling procedures at all times.
  • Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.

Education

High School Diploma -

Fulshear High School
Fulshear, TX
05-2021

Skills

  • Stocking shelves
  • Product restocking
  • Maintaining safety
  • Stock replenishment
  • Unloading trucks
  • Safety awareness
  • Cooking
  • Cleaning and organization
  • Food handling
  • Strong attention to safe food handling procedures
  • Time management skills
  • Customer service excellence
  • Written and verbal communication

Timeline

Overnight Stocker

Walmart
01.2024 - 11.2024

Package Handler

FedEx
11.2021 - 12.2023

Cook

Voodoo Doughnut
08.2020 - 10.2021

Customer Service Cashier

Typhoon Texas Waterpark
03.2019 - 08.2020

High School Diploma -

Fulshear High School

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Heather Larry