Heather N. Sugrue
Cheshire,CT
Summary
Intelligence and security professional with nearly a decade of national security experience at the FBI, complemented by corporate intelligence work in the private sector. Experienced in analyzing emerging threats, conducting intelligence assessments, and supporting executive security operations. Skilled in monitoring geopolitical, physical, and cyber risks with a strong background in national security investigations, tactical analysis, and interagency coordination. Known for delivering clear, actionable intelligence to support decision-making in dynamic, high-stakes environments.
Overview
14
14
years of professional experience
Work History
Risk Intelligence Manager
Travelers
08.2024 - Current
- Monitor global threats, including geopolitical, cyber, and physical, that could impact corporate leaders, travelers, events, and operations.
- Deliver real-time pre-travel and country risk assessments for executive leadership and key personnel.
- Utilize open-source intelligence (OSINT), social media monitoring, and proprietary intelligence platforms to assess threats, identify emerging risks, and produce timely threat assessments across key regions.
- Produce detailed written threat assessments and deliver briefings to various levels of management, ensuring leadership is informed and prepared to make timely security decisions.
- Monitor protest activity, criminal threats, and security issues relative to business operations and senior leaders.
- Collaborate with corporate security, legal, procurement, compliance, and cyber partners to support proactive threat mitigation and incident response.
- Serve as an active member of the Overseas Security Advisory Council.
Tactical Intelligence Specialist
Federal Bureau Of Investigation
04.2017 - 08.2024
- Supported national security investigations by analyzing classified and open-source intelligence on emerging domestic and international threats.
- Identified patterns, actors, and evolving risks related to terrorism, counterintelligence, and state-sponsored threats.
- Developed Tactical Intelligence Reports that informed operational planning and investigations, directly supporting special agents, leadership, and interagency partners.
- Provided ongoing situational awareness, briefing leadership on shifting threat landscapes and actionable intelligence needs.
- Acted as a liaison between FBI operational squads and law enforcement and intelligence agencies, ensuring timely intelligence sharing and collaborative response to national security threats.
Operational Support Technician
Federal Bureau Of Investigation
11.2014 - 04.2017
- Provided tactical, analytical, and administrative support to Joint Terrorism Task Force (JTTF) executives and field agents.
- Coordinated and hosted quarterly JTTF Executive Board meetings, briefing on global threat streams.
- Prepared presentations for internal and external meetings, community outreach, and liaison briefings.
- Managed calendar and schedule for JTTF Supervisor; conducted regular liaison with 150+ government agencies.
Business Development & Marketing Assistant
Saxe Doernberger & Vita
04.2011 - 11.2014
- Conducted research to understand customer needs and behaviors.
- Designed marketing materials using Adobe Photoshop and Illustrator.
- Maintained consistent firm messaging across print, digital, and social media channels.
- Developed content for email newsletters and social media to boost client engagement.
- Crafted press releases.
Education
MBA -
Boston University
05-2027
Bachelor of Arts - American Studies
Western Connecticut State University
01-2010
Skills
- Intelligence analysis and reporting
- Geopolitical threat monitoring
- OSINT & Classified Reporting
- National Security investigations
- Law Enforcement liaison & multi-agency coordination
- Executive briefing
- Travel risk assessment
- Investigative Research
- Incident response coordination
- Experienced with Microsoft Office Suite
Timeline
Risk Intelligence Manager
Travelers
08.2024 - Current
Tactical Intelligence Specialist
Federal Bureau Of Investigation
04.2017 - 08.2024
Operational Support Technician
Federal Bureau Of Investigation
11.2014 - 04.2017
Business Development & Marketing Assistant
Saxe Doernberger & Vita
04.2011 - 11.2014
MBA -
Boston University
Bachelor of Arts - American Studies
Western Connecticut State University
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