Heaven Brown
Hazel Crest,IL
Summary
Proactive Dietary Aide with extensive experience in maintaining clean kitchen areas, serving meals per dietary procedures, and ensuring food safety regulations. Skilled in coordinating with team members for efficient workflow and providing attentive customer service. Strong multitasking abilities and knowledge of dietary guidelines and specialized meal preparation.
Dietary services professional with track record of supporting nutritional needs and meal preparations in healthcare environments. Recognized for reliability and flexibility in dynamic settings. Known for effective teamwork and maintaining high standards of hygiene and safety.
Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dietary Aide
University of Chicago Hospital
07.2019 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Server
Metro South Hospital
02.2016 - 01.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated warm relationships with regular customers.
Server
Bryant Elementary
08.2014 - 01.2016
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bus Monitor
Illinois Bus Company
08.2013 - 06.2015
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
- Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
- Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
Education
High School Diploma -
Thornton Township HS
Dolton, IL01-2013
Skills
- Cleaning and sanitizing
- Food handling safety
- Allergen awareness
- Nutrition knowledge
- Dietary modifications
- Specialized meal preparation
- Dietary guidelines
- Serving and delivery support
- Multitasking Abilities
- Upselling
- Cash Handling
- Team Leadership
Certification
- First Aid Certification - American Red Cross or American Heart Association.
- Allergen Awareness Training Certificate - Various Providers.
Food Handlers
Illinois Food Handlers Card
Languages
English
Full Professional
Timeline
Dietary Aide
University of Chicago Hospital
07.2019 - Current
Server
Metro South Hospital
02.2016 - 01.2019
Server
Bryant Elementary
08.2014 - 01.2016
Bus Monitor
Illinois Bus Company
08.2013 - 06.2015
- First Aid Certification - American Red Cross or American Heart Association.
- Allergen Awareness Training Certificate - Various Providers.
High School Diploma -
Thornton Township HS
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