Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Heaven Cournoyer

Woonsocket,RI

Summary

Detail-driven accounting professional experienced in accounts payable using the financial edge, Blackbaud, and payroll processing through ADP and Paychex Flex. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Payroll Associate

Seven Hills Rhode Island
11.2022 - Current
  • Supported team members during peak periods, demonstrating adaptability and strong collaboration skills.
  • Ensured timely payments for employees through meticulous monitoring of deadlines and submission schedules.
  • Assisted with audit preparations, maintaining clear documentation of all payroll transactions.
  • Maintained confidentiality of sensitive employee information, adhering to strict privacy guidelines.
  • Resolved payroll discrepancies promptly, addressing employee concerns efficiently and professionally.
  • Collaborated with HR department to ensure seamless onboarding and offboarding processes for payroll purposes.
  • Improved efficiency in record-keeping by transitioning paper-based systems to digital formats where appropriate.
  • Reduced errors in payroll records by diligently reviewing and verifying employee information.
  • Developed strong working relationships with colleagues across departments, fostering a positive work environment.
  • Communicated effectively with employees at all levels regarding their pay-related inquiries or issues.
  • Prepared comprehensive payroll reports for management review, allowing informed decision-making regarding budgetary adjustments.
  • Resolved payroll discrepancies quickly and successfully.
  • Managed payroll data entry and processing for roughly 500 active employees to comply with predetermined company guidelines.

Hostess

Chan’s Fine Oriental Dining
Woonsocket, RI
11.2014 - Current
  • Supervise take out training, manage paperwork and grids
  • Assist with the interview process and collaborate to make decisions about possible new employees
  • Manage the front desk, handle cash flow and process cash and credit transactions

Staff Accountant

Community Care Alliance
Woonsocket, RI
06.2018 - 01.2023
  • Maintained payroll information by calculating, collecting and entering data.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Updated employee files with new details such as changes in address or salary levels.
  • Initiated direct deposits and prepared manual checks for hundreds of employees.
  • Responded to employee questions and requests for information in a timely and knowledgeable fashion.
  • Researched and resolved time discrepancies.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Posts journal entries in Financial Edge for tax payments and 403B contribution and loan payments.
  • Format, reconcile, and pay 403B and loans through MOA for eligible employees.
  • Accurate and detail-oriented while making EFTPS, MA, and RI tax payments on behalf of the agency and maintaining a reconciliation spreadsheet.

Education

Associate of Science - Business Management

Community College of Rhode Island
Lincoln, RI
12.2019

Skills

  • Excellent interpersonal communication
  • Ability to effectively manage time and prioritize tasks
  • Professional telephone etiquette
  • Customer service and sales credential via NRF Foundation -May 2018
  • Certified in Basic Computer skills, World Wide Web, Windows OS, Mac OS X, Using email, MS Word, Social Media, and MS Excel via Northstar Digital Literacy - May 2018
  • Financial Edge Blackbaud
  • Microsoft Outlook
  • Microsoft Excel
  • Confidentiality and Data Protection
  • Spreadsheet Development
  • Payroll Preparation

Additional Information

Volunteer Income Tax Preparer, Community Care Alliance

  • Completed Basic VITA/TCE IRS certifications (2020 Intake/Interview and Quality Review, 2020 Volunteer Standards of conduct exam, and 2020 Advanced Exam)
  • Interviewed clients regarding all income, deductions, and allowable credit(s)
  • On a weekly basis, directly prepared taxpayers' federal and state returns and answered tax-related questions

Timeline

Payroll Associate

Seven Hills Rhode Island
11.2022 - Current

Staff Accountant

Community Care Alliance
06.2018 - 01.2023

Hostess

Chan’s Fine Oriental Dining
11.2014 - Current

Associate of Science - Business Management

Community College of Rhode Island

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Heaven Cournoyer