Heaven Dodds
Topeka,Kansas
Summary
Dedicated housekeeping professional with expertise in maintaining high standards of cleanliness at Ramada. Proven ability to enhance guest experiences through strong organizational skills and effective collaboration. Recognized for swift resolution of room issues and commitment to quality, ensuring a welcoming environment. Proficient in facilities housekeeping and customer service excellence.
Overview
2
2
years of professional experience
Work History
House Keeping
Ramada
04.2025 - Current
- Maintained a clean and comfortable living environment through regular housekeeping duties and laundry services.
- Coordinated with housekeeping staff to ensure timely room turnovers for incoming guests.
- Coordinated closely with housekeeping staff on room statuses, ensuring timely turnover of accommodations.
- Collaborated with housekeeping staff to resolve room issues swiftly, ensuring minimal disruption for guests.
- Utilized strong organizational skills to manage daily housekeeping tasks while meeting strict deadlines.
- Inspected rooms for damages and sufficient housekeeping practices.
- Collaborated with housekeeping staff to maintain impeccably clean rooms, enhancing the overall guest experience.
Fast Food Cashier/ Spangles
Spangles
11.2020 - 09.2021
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Prepared food orders accurately and efficiently, adhering to strict quality control standards.
- Enhanced customer satisfaction by providing efficient and accurate order processing.
Education
High School Diploma -
Seaman High School
Topeka, KS05-2018
Skills
- Housekeeping expertise
- Facilities housekeeping
- General salon housekeeping
- Housekeeping standards
Timeline
House Keeping
Ramada
04.2025 - Current
Fast Food Cashier/ Spangles
Spangles
11.2020 - 09.2021
High School Diploma -
Seaman High School
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