Summary
Overview
Work History
Education
Skills
Timeline
Generic

HEAVEN GONZALEZ

Brooklyn ,US

Summary

Highly motivated professional with 3 years of entrepreneurial and management experience. Comfortable working independently as manager and leader, and as a collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

11
11
years of professional experience

Work History

NAIL ARTIST

Entrepreneur
07.2021 - Current

Gel Specialist

Expertise In Russian Manicures And Gel Extensions

Showcased proficiency in creative and intricate nail designs

Maintain high client satisfaction levels

CUSTOMER SERVICE MANAGER

Malibu Elite
Remote
02.2022 - 07.2022
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty
  • Fostered a positive work environment focusing on teamwork and collaboration
  • Logistic's, emails, order confirmations, manage instagram

Cashier

Fine Fare Supermarket
Queens, NY
07.2015 - 06.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

TEACHER ASSISTANT

All Children's Childcare
Queens, NY
06.2016 - 08.2016
  • Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives
  • Assisted teachers with supervision and care of group of over twenty children
  • Maintained safety and security by overseeing students in recess environments

RELIGION TEACHER

All Saints Church
Brooklyn, NY
01.2014 - 12.2014
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students
  • Developed meaningful relationships with students and families, fostering open communication about academic progress and personal growth
  • Maintained accurate records of student attendance, grades, and progress reports while ensuring confidentiality of sensitive information

Education

Medical and Administrative work

Bryant And Stratton College
Albany, NY

Skills

  • Product Sales
  • Management
  • Customer Support
  • Payment Processing
  • Customer Service
  • Teamwork
  • Logistics
  • Teaching
  • Childcare
  • Communication

Timeline

CUSTOMER SERVICE MANAGER

Malibu Elite
02.2022 - 07.2022

NAIL ARTIST

Entrepreneur
07.2021 - Current

TEACHER ASSISTANT

All Children's Childcare
06.2016 - 08.2016

Cashier

Fine Fare Supermarket
07.2015 - 06.2017

RELIGION TEACHER

All Saints Church
01.2014 - 12.2014

Medical and Administrative work

Bryant And Stratton College
HEAVEN GONZALEZ