Summary
Overview
Work History
Education
Skills
Timeline
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Heaven Jones

Raleigh,NC

Summary

Dedicated and motivated 18-year-old with three years of consistent experience at the same company. Recognized as a reliable team player with strong adaptability and a positive attitude. Always eager to learn new skills, provide support to coworkers, and deliver excellent customer service. Seeking an opportunity to continue growing while contributing as a dependable and helpful member of the team.

Outgoing and personable with knack for creating welcoming environments. Possesses excellent communication skills and ability to engage with diverse groups of people. Aims to enhance customer satisfaction and contribute positively to team.

Personable and articulate, with strong communication and interpersonal skills. Well-versed in creating and delivering clear and concise messages, and proficient in both written and verbal communication techniques. Poised to make significant impact by fostering effective communication and building strong relationships.

Overview

3
3
years of professional experience

Work History

Pick & Prep Clerk

Lowes Foods
11.2024 - Current
  • Prepare fresh produce by washing, cutting, and packaging items for customer convenience.
  • Assist customers with produce selections and special requests.
  • Maintain sanitation and food safety guidelines in prep areas.
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Answered customer questions and pointed individuals in right directions.

Cashier

Lowes Foods
11.2022 - 01.2024
  • Delivered friendly customer service by greeting shoppers and assisting with purchases.
  • Operated POS system to process cash, credit, and mobile payments quickly and accurately.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Optimized workflow through effective time management strategies, enhancing productivity across all projects.
  • Consistently met project deadlines through diligent time management and prioritization of tasks.
  • Developed effective communication skills by interacting with diverse populations in various settings.

Education

High School Diploma - undefined

Southeast Raleigh Magnet Highschool
Raleigh, NC
05.2025

Skills

  • Cash Handling & POS Systems
  • Customer Service & Sales
  • Leadership & Teamwork
  • Communication Skills
  • Food Preparation & Safety
  • Phone Etiquette
  • Host/Hostess Experience
  • Patience and composure
  • Logical reasoning
  • Creative solutions
  • Innovative thinking

Timeline

Pick & Prep Clerk

Lowes Foods
11.2024 - Current

Cashier

Lowes Foods
11.2022 - 01.2024

High School Diploma - undefined

Southeast Raleigh Magnet Highschool