Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Hi, I’m

TATIANNA NELSON

McKinney,TX

Summary

Motivated and dependable high school graduate with strong honors, dual credit college coursework, and proven experience in customer service and creative roles. Eager to bring a positive attitude, strong communication skills, and dedication to a dynamic team while gaining new professional experience.

Overview

4
years of professional experience

Work History

Kroger

Click List / Pick Up Clerk
07.2024 - 05.2025

Job overview

  • Accurately pick, pack, and stage online grocery orders to meet customer specifications and store quality standards.
  • Provide friendly curbside service, loading groceries efficiently while ensuring a positive customer experience.
  • Communicate with customers about substitutions, product availability, and special requests.
  • Coordinate with team members and other departments to ensure timely and accurate order fulfillment.
  • Maintain clean, organized staging areas and follow all food safety and company policies.

Whataburger

Cashier
02.2024 - 06.2024

Job overview

  • Greeted customers warmly and took accurate orders in a fast-paced, high-volume environment.
  • Operated the POS system to process cash, credit, and mobile payments quickly and accurately.
  • Prepared drinks and assisted with assembling orders to ensure speed and quality.
  • Maintained cleanliness of dining and front counter areas, restocking supplies as needed.
  • Supported team members during rush hours to deliver outstanding customer service and meet shift goals.

Little Caesars Pizza

Cashier
07.2021 - 01.2022

Job overview

  • Greeted customers, took accurate orders, and handled cash and card transactions with efficiency and care.
  • Assisted in preparing pizzas and other menu items to maintain fast service during peak hours.
  • Ensured cleanliness and organization of the front counter, dining area, and workstations.
  • Resolved customer concerns professionally to guarantee satisfaction and repeat business.
  • Recognized as Employee of the Month for excellent performance, teamwork, and reliability.

Education

ROCK HILL HIGH SCHOOL
Frisco, TX

from General Studies
05-2025

University Overview

  • GPA: 3.8
  • Dual Credit: 18 semester hours at Collin Community College
  • Honors: Honor’s Spanish (4 years, graduation cord), Honor’s English (4 years), Honors Science, AP History
  • ROTC Cadet, Track & Field Athlete, Competitive Art (Medal Recipient)
  • School Sports Photography Team — captured photos for school newspaper and yearbook; recognized for several published photos
  • Student Journalist — interviewed subjects and wrote an article for the school newspaper
  • Graduation Honors Cord and Dual Credit Certificate

Skills

  • Customer Service & Teamwork
  • Cash Handling & POS Systems
  • Time Management
  • Communication
  • Bilingual: Spanish (Conversational)
  • Customer satisfaction
  • Telephone etiquette
  • Administrative support

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • I enjoy helping others and giving back to the community
  • I have a passion for photography and editing photos
  • Photography

Timeline

Click List / Pick Up Clerk
Kroger
07.2024 - 05.2025
Cashier
Whataburger
02.2024 - 06.2024
Cashier
Little Caesars Pizza
07.2021 - 01.2022
ROCK HILL HIGH SCHOOL
from General Studies