Heaven-Lee Gonzales
Oklahoma City,Oklahoma
Summary
Dedicated professional seeking Dental Receptionist role. Experienced in fast-paced customer service, ensuring clear communication and organized operations. Known for reliability and maintaining a welcoming atmosphere while assisting high volumes of patients. Committed to supporting dental teams and enhancing patient experiences through effective front desk management.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Princess House Company
Independent Sales Account Manager
Yukon, Oklahoma
03.2026 - Current
- Independent Sales Consultant Princess House. Built and maintained strong customer relationships through personalized service
- Promoted and sold products through direct sales and targeted social outreach to expand customer base.
- Hosted product demonstrations and engaged customers to drive sales growth.
- Deliver excellent customer service to ensure satisfaction and repeat business
- Processed customer orders efficiently to ensure timely delivery., payments, and customer inquiries efficiently
- Contribute innovative ideas and solutions to enhance team performance and outcomes.
- Work successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Complete day-to-day duties accurately and efficiently.
- Produced personalized commercials online with colleagues to enhance product visibility and boost customer engagement.
Military Service-Communication-Injury Discharged
United States Army
, NC
01.2026 - 03.2026
- Military service demonstrating discipline, teamwork, and operational responsibility.
- Facilitated effective communication with team during job duty training, enhancing coordination and mission readiness.
- Worked in structured, high-accountability environments requiring reliability and leadership during physical training.
- Adapted to new environments by maintaining composure under pressure, ensuring team cohesion and operational effectiveness.
- Demonstrated positive behavior in military environments, fostering a supportive atmosphere and commitment to service.
Walmart - Customer Relations/Retail Sales Associate
Walmart
Yukon, OK
07.2025 - 12.2025
- Guided customers in product selection and addressed inquiries on store floor
- Managed cash register and processed transactions accurately
- Organized merchandise displays and ensured stock availability for optimal shopping experience
Cashier/Sales Associate
Bed Bath & Beyond
Oklahoma City, OK
11.2024 - 11.2025
- Recognized as a top seller for exceeding team sales goals
- Provided excellent customer service, fostering a welcoming environment for shoppers.
- Delivered strong customer service at checkout and on the sales floor.
- Assisted customers with product selection and inquiries, maintaining clean and organized displays.
- Assisted with product displays and restocked shelves in the store.
- Perform multiple tasks while prioritizing customer needs
- Contributed to team goals through consistent reliability and strong work ethic.
Retail Associate
Windsor
Oklahoma City, OK
11.2023 - 11.2024
- Achieved top performer status for sales and service through exceptional customer engagement.
- Processed transactions and assisted customers with product selection and inquiries.
- Arranged merchandise displays to enhance store layout and supported store operations.
Ranch Hand Assistant
Hence Ranch
Oklahoma City, Oklahoma
02.2020 - 12.2023
- Assisted with daily ranch operations including feeding, cleaning, and general animal care
- Cared for horses by feeding, cleaning stalls, administering medication, and managing daily operations in owner's absence.
- Maintained barns, equipment, and outdoor areas to promote safety and organization.
- Managed animal care with attention to safety protocols while following safety procedures
- Completed physically demanding tasks in outdoor conditions
- Contributed to ranch operations through consistent reliability and strong work ethic.
Education
High School Diploma - K-12
Central Valley- High School Diploma-2023
Oklahoma City, OK 04.2020 - 04.2023
Skills
- Customer Service
- Communication
- Scheduling
- Organization
- Retail Sales
- Customer Communication & Front Desk Support
- Phone Etiquette & Professional Communication
- Cash Handling & Payment Processing
- Organization & Multitasking
- Problem Resolution
- Team Collaboration & Reliability
- Organization & Multitasking
- Disciplined and on time
Timeline
Princess House Company
Independent Sales Account Manager
03.2026 - Current
Military Service-Communication-Injury Discharged
United States Army
01.2026 - 03.2026
Walmart - Customer Relations/Retail Sales Associate
Walmart
07.2025 - 12.2025
Cashier/Sales Associate
Bed Bath & Beyond
11.2024 - 11.2025
Retail Associate
Windsor
11.2023 - 11.2024
High School Diploma - K-12
Central Valley- High School Diploma-2023
04.2020 - 04.2023
Ranch Hand Assistant
Hence Ranch
02.2020 - 12.2023