Heaven Mabie

Directed daily tasks, maintaining product availability on sales floor. Ran register when needed. Opened and closed the store. Did planograms, pricing, cycle counts, out scans and ran truck processes.

• Increased customer satisfaction by addressing and resolving client concerns efficiently.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.

• Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
• Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
• Organized warehouse space and planned layouts to allow for maximum storage capabilities.
• Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
• Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
• Verified effective and timely implementation of operational goals by prioritizing tasks.
• Improved inventory accuracy through regular cycle counts and audits.